Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4.1
(971 Reviews)
Rating breakdown 971 reviews
5 Stars
483
4 Stars
248
3 Stars
114
2 Stars
59
1 Star
67
79%of customers recommend this product.
(
623 out of
791)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Customer Rating
4
Easy to travel
on August 1, 2016
Posted by: Cleanteethmatter
Gender:Female
[This review was collected as part of a promotion.] The water flosser was easy to maneuver around the mouth. I enjoy the portability of it, as well. Simple to pack and bring anywhere.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Batteries
on August 2, 2017
Posted by: Nancy1104
Gender:Female
I have had the Waterpik.WF-02 for 3 months now. The batteries do not hold the power for more then 1 week. I had an other brand waterpik that was plug in. And wanted one with batteries...may I made a big mistake.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Customer Rating
1
Poor Water Chamber Design
on September 5, 2019
Posted by: Patty-O
Gender:Female
I bought this unit because it was recommended to me that I get a Waterpik in addition to regular oral care since I've had implants put in. This is my second unit with the same issue: the water chamber will slide into place the first maybe dozen times but after that the o-ring doesn't allow the water chamber to fully seat even when using extra hand pressure which can be very frustrating.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, September 6, 2019
We are sorry to hear that you are having difficulty. This model has a one-year warranty. I would be happy to help you with this. You can email me directly at smreviews@waterpik.com. Or, contact customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time.
Written by a customer while visiting waterpik.com
Customer Rating
1
quite working within 2 months
on July 3, 2020
Posted by: kasp
Have had Waterpik products before and was happy with them. Thought the cordless model would be more convenient but it only lasted about two months. I am disappointed in the this product but did like it when it worked.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, July 13, 2020
We sincerely apologize for the difficulty you have encountered. We would like to get more information about the issue to see if we can help. The unit carries a warranty. Please email us directly at smreviews@waterpik.com or cal 1-800-525-2774 for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
3
Worked well, but changing batteries was difficult
on July 26, 2022
Posted by: JanetSmu
Gender:Female
Verified Purchase:Yes
I liked this product, but it runs on three batteries, which lasted a little over two weeks. Because I have arthritis in my hands, the batteries were hard to change so I had to ask for help every time. I decided to discontinue using it and bought a different style Water Pik. For that reason, I would not recommend this product to a friend.
Response from waterpik.comBy Waterpik, Product Support, August 4, 2022
Hello JanetSmu - We're so sorry that you had difficulty using the Cordless Express. The average customer will replace batteries every 6-8 weeks, depending how often it's used. We are glad that you found a different style to better fit your needs and hope it's working well for you. We'll make sure to share your comments with our Product Design Team.
Written by a customer while visiting waterpik.com
Customer Rating
1
Terrible
on November 15, 2022
Posted by: Colleen45
Gender:Female
I have bought the same Pik twice now and they each just stop turning on randomly. I’ve changed the batteries and cleaned it and still nothing.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, November 16, 2022
Hello Colleen45 - We are sorry this has been your experience. The WF-02 model does carry a one-year warranty. Have you tried contacting Customer Service to troubleshoot your unit? We would be happy to look into this further for you. Please contact us at 1-800-525-2774 or send an email to smreviews@waterpik.com for assistance with your unit.
Written by a customer while visiting waterpik.com
Posted by: JeffS
Gender:Male
Verified Purchase:Yes
Woefully underpowered and short battery life. I would not recommend
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, December 8, 2022
Hello JeffS - We are sorry you are not satisfied with the WF-02 model. Although the pressure is not as strong as our counter top models, it is still effective. However, we do offer a 30-day money-back guarantee. If you would like more information, you can email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
5
Very Impressed
on April 8, 2016
Posted by: Charles1amy
Gender:Female
[This review was collected as part of a promotion.] I received the cordless waterpik and I couldn't be happier. It's light weight and easy to use. I'm going out of town soon and can't waiting to take it because its so portable. Thanks waterpik for another great product.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com