I bought this a few months ago and I'm really happy with it. Using this waterpik flosser has improved my gum health and really helps remove plaque.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
4
Love it, but...
on January 4, 2020
Posted by: Mert
Gender:Female
I've had my cordless Waterpik for over a year and use it everyday. About 3 weeks ago one of the little tabs that holds the door of the water tank broke off. Then last night the remaining one broke off. Now the it's unusable. I checked on their website to see if they sold just a water tank, but nope, so now my flosser is junk. Very disappointed.
I worked well for a month, yesterday the battery was dead!! I didn’t pay attention to the reviews, and threw away my receipt too soon. Now I’m screwed. Very sad
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, January 13, 2020
We apologize for the difficulty encountered with the unit. The average customer will replace batteries every 6-8 weeks. How long the batteries will last is not only determined by the type and quality of the battery, but also how often the unit is used. If multiple people are using the unit and/or it gets used multiple times a day, the batteries will need to be replaced more frequently. This model carries a one-year warranty. We would like to get some more details about the experience that you had. If possible, please email me directly at smreviews@waterpik.com.
I love this product, I only gave 4 stars because the tank that holds the water runs out super quick. I have to fill it 2-3 times. Also batteries it came with died in a week and a half. But it does work great!!
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, January 16, 2020
We are sorry you are not completely satisfied with the unit. This model is designed to be small as it is intended for those who travel and/or have little counter space. Some users may find it necessary to fill the reservoir more than once.
The average customer will replace batteries every 6-8 weeks. How long the batteries will last is not only determined by the type and quality of the battery, but also how often the unit is used.
This model does have a 30-day money back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please email me directly at smreviews@waterpik.com. Or, contact customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time.