Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4
(982 Reviews)
Rating breakdown 982 reviews
5 Stars
486
4 Stars
248
3 Stars
118
2 Stars
61
1 Star
69
78%of customers recommend this product.
(
625 out of
799)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Customer Rating
1
Worthless -- No quality control
on June 23, 2024
Posted by: Rate it Zero
If I could, I would rate this product at zero. New out of the box, first use, and neither tip stays attached to the handle, making the product worthless. I won't chalk it up to user error, because I've had WaterPiks for decades, and I bought the Express to replace an older cordless model that would no longer accept a charge.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, June 25, 2024
Hello - We are sorry for the difficulty you are experiencing with the unit. Have you tried contacting us regarding this? It does come with a one-year warranty. We would like to get some additional information about the issue and open a warranty claim for you if needed. You can email us at smreviews@waterpik.com or call customer service at 1-800-525-2774 for assistance.
Written by a customer while visiting waterpik.com
Posted by: Jibbs
Verified Purchase:Yes
It's really doing it's job! A bit of a learning curve, but I'm getting better. I look forward to using it now.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: T Giacalone
Verified Purchase:Yes
I’ve been using inferior brands, they are not even in the running compared to Quality
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: ALH72
Verified Purchase:Yes
The Waterpik helps me do a better job of flossing.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, June 12, 2024
Hello ALH72- We are happy to hear the unit is working well for you and making a difference in your oral health. Keep up the good work!
Written by a customer while visiting waterpik.com
Posted by: Spooky Girl
Verified Purchase:Yes
Very powerful and does a great job. However, putting in the 3 batteries is tricky and awkward.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: SKEEDN
Verified Purchase:Yes
First time user, so there was a learning curve. I can tell it cleans well and I am getting better at controlling it. I have only used the low setting and it took getting used to the powerful blasts. Ergonomics are decent but the switch is awkward and hard to move on and off and sometimes I will skip past the low setting and jump to the high setting while trying to turn it on. Also not easy to slide down to turn off. I would prefer a rocker style switch. It takes me three refills of the water reservoir to clean, but then again, I am a newbie and probably not doing it right. Installing & replacing batteries is also a little complicated so they put a sticker on the bottom to help.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Tori4peace
Verified Purchase:Yes
I love that I can take this with me anywhere while traveling. It’s very easy to use, and I saw difference in my gums and teeth within about 10 days.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, June 10, 2024
Hello Tori4peace - We are happy that the unit is working well for you and making life easier! It is fantastic that you are already seeing results. Keep up the good work!
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
I just purchased my waterpik flosser about 3weeks ago and I love my new flosser it works so much better than the regular string floss in my opinion ..I would pick a water flosser over any other floss options .
I would recommend this to a friend!
Written by a customer while visiting waterpik.com