Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
489
4 Stars
249
3 Stars
118
2 Stars
61
1 Star
69
78%of customers recommend this product.
(
628 out of
802)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Posted by: TerriRae
Verified Purchase:Yes
Well, I wanted to give this item a great review, as WaterPik is a well-known brand. However, this particular model runs out of water in maybe 20 seconds. This means that you haven't even gotten it into your mouth good and aimed at the gumline before it's out of water. Very aggravating! And of course, the spray goes all over everywhere, so you really need to use it in the shower. I had surgery on my thumb and was unable to use floss, so I was hoping that this model would work to replace the floss. It was a total failure. I took the batteries out and relegated it to under my sink. I'll probably never use it again.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, October 24, 2024
Thank you for taking the time to leave a review. We're sorry you were not happy with your purchase. It is designed small as it is meant more for those who travel and/or have little counter space. Some users find it necessary to fill the reservoir more than once. However, with a little practice, you'll find that you'll likely need less water to get the job done! Here is a quick how-to video that will help you perfect your technique. https://youtu.be/oijS5814cVg
Written by a customer while visiting waterpik.com
Posted by: New customer
Verified Purchase:Yes
Tip doesn't stay in base of waterpik. Leading to water spills and could result in injury.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, October 10, 2024
We're sorry for the difficulty you're having with your Jet Tip. We are here to help! Just give us a call at (800) 525-2774 or email us at smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Posted by: Marcy4
Verified Purchase:Yes
This is ok. The batteries do not seem to last long.
Response from waterpik.comBy Waterpik Product Support, October 10, 2024
We are sorry to hear that you are not completely satisfied with the WF-02. The average customer will replace batteries every 6-8 weeks. How long the batteries will last, is not only determined by the type and quality of the battery, but how often the unit is used as well. If you use the product more than once a day or if multiple people use it, we recommend a counter top model or a rechargeable unit.
Written by a customer while visiting waterpik.com
Posted by: TracyM
Verified Purchase:Yes
The batteries were emptied after less than a month of use. Would be better if it was made with rechargeable batteries, as replacing the 3 batteries every month will be expensive.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, October 1, 2024
Hello TracyM - The battery lasts about a month with daily use. The battery life can be affected by the type and quality of the battery and the frequency of use. This model carries a one-year warranty. If you need assistance, you can call 1-800-525-2774 or email smreviews@waterpik.com. Thank you.
Written by a customer while visiting waterpik.com
Posted by: Linda D
Verified Purchase:Yes
I think it does a good job removing food between the teeth
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Catnhat
Verified Purchase:Yes
Handy. Battery optd. Use it in the shower every day.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Smitty300
Verified Purchase:Yes
Does a great job of cleaning my gums, very comfortable to use
Written by a customer while visiting waterpik.com
Customer Rating
1
Batteries didntvwork
on September 17, 2024
Posted by: Chath
I never actually got to use it. I assembled it, and the batteries didn’t work or the whole thing was faulty. While trying to check the batteries the clear flosser attachment broke off in the base and can’t be removed. The whole thing is useless.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, September 18, 2024
Hello Chath - We're sorry this happened. The model comes with a one-year warranty, so please contact us at 1-800-525-2774 or send an email to smreviews@waterpik.com so that we can help you.
Written by a customer while visiting waterpik.com