Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Customer Rating
1
Good for a month
on September 2, 2024
Posted by: John St
Worked fine the first month, second time putting new batteries in and it doesn't work anymore
Response from waterpik.comBy Waterpik Product Support, September 6, 2024
Hello John St - We are so sorry for any difficulty you encountered. It does carry a warranty and we're here to help! You can email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.
Once I got used to the spray, I love this waterpik. It keeps my teeth clean and no hidden food particles.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Batteries didntvwork
on September 17, 2024
Posted by: Chath
I never actually got to use it. I assembled it, and the batteries didn’t work or the whole thing was faulty. While trying to check the batteries the clear flosser attachment broke off in the base and can’t be removed. The whole thing is useless.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, September 18, 2024
Hello Chath - We're sorry this happened. The model comes with a one-year warranty, so please contact us at 1-800-525-2774 or send an email to smreviews@waterpik.com so that we can help you.
The batteries were emptied after less than a month of use. Would be better if it was made with rechargeable batteries, as replacing the 3 batteries every month will be expensive.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, October 1, 2024
Hello TracyM - The battery lasts about a month with daily use. The battery life can be affected by the type and quality of the battery and the frequency of use. This model carries a one-year warranty. If you need assistance, you can call 1-800-525-2774 or email smreviews@waterpik.com. Thank you.
This is ok. The batteries do not seem to last long.
Response from waterpik.comBy Waterpik Product Support, October 10, 2024
We are sorry to hear that you are not completely satisfied with the WF-02. The average customer will replace batteries every 6-8 weeks. How long the batteries will last, is not only determined by the type and quality of the battery, but how often the unit is used as well. If you use the product more than once a day or if multiple people use it, we recommend a counter top model or a rechargeable unit.