Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4
(992 Reviews)
Rating breakdown 992 reviews
5 Stars
490
4 Stars
251
3 Stars
118
2 Stars
61
1 Star
72
78%of customers recommend this product.
(
631 out of
806)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Customer Rating
1
Poor Water Chamber Design
on September 5, 2019
Posted by: Patty-O
Gender:Female
I bought this unit because it was recommended to me that I get a Waterpik in addition to regular oral care since I've had implants put in. This is my second unit with the same issue: the water chamber will slide into place the first maybe dozen times but after that the o-ring doesn't allow the water chamber to fully seat even when using extra hand pressure which can be very frustrating.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, September 6, 2019
We are sorry to hear that you are having difficulty. This model has a one-year warranty. I would be happy to help you with this. You can email me directly at smreviews@waterpik.com. Or, contact customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time.
Written by a customer while visiting waterpik.com
Posted by: Burracas
Gender:Female
Verified Purchase:Yes
I am so happy with my water pick, is so practical I take it with me to every trip
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Ubigary
Gender:Male
Verified Purchase:Yes
Good news is I purchased the cordless model to save space about 4 weeks ago and I enjoy using it and use 2 to 3 times a day as opposed to once a day flossing. Bad news is 3 AA batteries last about 1 week and rechargeable last 3 or 4 days. Would not recommend or purchase this model again. Make sure you purchase one with a charger.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, August 27, 2019
We are sorry to hear that you are not completely happy with this unit. The average customer will replace batteries every 6-8 weeks. How long the batteries will last is not only determined by the type and quality of the battery, but also how often the unit is used. If multiple people are using the unit and/or it gets used multiple times a day, the batteries will need to be replaced more frequently. Perhaps a rechargeable or counter top model would be a better fit. We would be happy to guide you to a product that would be a better fit. You can email me directly at smreviews@waterpik.com or call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Posted by: Brandi73
Verified Purchase:Yes
Both my autistic son and I love this!!! A little messy at first but once you get the hang of it, it’s amazing!!!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: M6 Jack
Gender:Male
Verified Purchase:Yes
I've traveled once with this portable unit with batteries. Everything was as advertised. Its power is almost up to my electric Water Pik
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: bandit
Gender:Female
Verified Purchase:Yes
bought about month and it is working well and my gums feel and look better. so the dentist will be happy!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: lo26
Gender:Female
Verified Purchase:Yes
Bought the waterpik a few weeks ago and I use it everyday. Love it! I've seen a dramatic change in the way my teeth and gums look. I only wish I would have purchased this a long time ago.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: C.C.
Gender:Female
Verified Purchase:Yes
My last waterpik was electric and held plenty of water. This new one holds so little water I have to stop and refill 4 or 5 times to use. Being battery operated is fine.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, July 19, 2019
We are sorry that you are unhappy. This model is designed to be small as it is intended for those who travel and/or have little counter space. Some users may find it necessary to fill the reservoir more than once. If you prefer not to, a counter top model would be a better fit.
Written by a customer while visiting waterpik.com