Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4
(982 Reviews)
Rating breakdown 982 reviews
5 Stars
486
4 Stars
248
3 Stars
118
2 Stars
61
1 Star
69
78%of customers recommend this product.
(
625 out of
799)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Posted by: Pstar
Verified Purchase:Yes
Love it. Gets to those little spaces my floss doesn't reach, and I'm looking forward to my next cleaning to see if my dentist notices. Probably should have gotten one with a bigger reservoir, but I'll survive.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
Love my water pick I have two implants and it keeps them clean!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: GeoRho 47
Verified Purchase:Yes
Works fine. Dentist recommended getting it. Does use water quickly.
Response from waterpik.comBy Waterpik Product Support, October 30, 2024
Hello GeoRho 47- Thank you for your review. We're happy to hear the Waterpik WF-02 works well, and that your dentist recommended it. The reservoir is removable so you can refill it as needed.
Written by a customer while visiting waterpik.com
Posted by: Shannon wiseit
Verified Purchase:Yes
It's strong but if you have tightly spaced teeth it isn't better than floss.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, October 29, 2024
Hello Shannon - Thank you for your review of the WF-02. We are sorry to hear that you are not impressed. While it does not have the same strong pressure as our countertop models, it is still very effective. If you are not satisfied with this product, please know that we offer a 30-day money-back guarantee. For more information, you can reach us by email at smreviews@waterpik.com or by calling (800) 525-2774.
Written by a customer while visiting waterpik.com
Posted by: TerriRae
Verified Purchase:Yes
Well, I wanted to give this item a great review, as WaterPik is a well-known brand. However, this particular model runs out of water in maybe 20 seconds. This means that you haven't even gotten it into your mouth good and aimed at the gumline before it's out of water. Very aggravating! And of course, the spray goes all over everywhere, so you really need to use it in the shower. I had surgery on my thumb and was unable to use floss, so I was hoping that this model would work to replace the floss. It was a total failure. I took the batteries out and relegated it to under my sink. I'll probably never use it again.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, October 24, 2024
Thank you for taking the time to leave a review. We're sorry you were not happy with your purchase. It is designed small as it is meant more for those who travel and/or have little counter space. Some users find it necessary to fill the reservoir more than once. However, with a little practice, you'll find that you'll likely need less water to get the job done! Here is a quick how-to video that will help you perfect your technique. https://youtu.be/oijS5814cVg
Written by a customer while visiting waterpik.com
Posted by: New customer
Verified Purchase:Yes
Tip doesn't stay in base of waterpik. Leading to water spills and could result in injury.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, October 10, 2024
We're sorry for the difficulty you're having with your Jet Tip. We are here to help! Just give us a call at (800) 525-2774 or email us at smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Posted by: Marcy4
Verified Purchase:Yes
This is ok. The batteries do not seem to last long.
Response from waterpik.comBy Waterpik Product Support, October 10, 2024
We are sorry to hear that you are not completely satisfied with the WF-02. The average customer will replace batteries every 6-8 weeks. How long the batteries will last, is not only determined by the type and quality of the battery, but how often the unit is used as well. If you use the product more than once a day or if multiple people use it, we recommend a counter top model or a rechargeable unit.
Written by a customer while visiting waterpik.com
Posted by: TracyM
Verified Purchase:Yes
The batteries were emptied after less than a month of use. Would be better if it was made with rechargeable batteries, as replacing the 3 batteries every month will be expensive.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, October 1, 2024
Hello TracyM - The battery lasts about a month with daily use. The battery life can be affected by the type and quality of the battery and the frequency of use. This model carries a one-year warranty. If you need assistance, you can call 1-800-525-2774 or email smreviews@waterpik.com. Thank you.
Written by a customer while visiting waterpik.com