Tho I put on low speed, feels too rough & messy. Need to do in tub after shower.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Customer Rating
2
Disappointed
on June 14, 2022
Posted by: Gina S
Gender:Female
I purchased 2 of these flossers on March 4th and this morning, it stopped. I understand that nothing lasts forever! However, I thought Waterpik products would last longer than 90 days. I would not recommend this product to a friend or enemy.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, June 14, 2022
Hello Gina S - We are sorry that you're disappointed with the WF-02 model. Waterpik stands behind the quality of our products and the warranties that accompany them. This model comes with a one-year warranty and typically outlives the warranty period. We would be happy to look into a possible claim for you. Please contact our team at 1-800-525-2774 or email smreviews@waterpik.com.
It's very bulky and awkward to hold onto while using. It's also heavier than other models. The on/off switch is a toggle, and difficult to operate when your hands are wet. The same switch controls the intensity of the flow. A simple push button would have been better. The reservoir doesn't hold enough water. I usually have to fill it twice. I don't enjoy using this at all.
Response from waterpik.comBy WaterPik, Product Support, August 16, 2022
Hello JaneM - We are sorry to hear that you do not enjoy using the product and found it difficult to operate. This model carries a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please email smreviews@waterpik.com for assistance. Or call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.