Stopped working after about a month. First the slide swithch became unreliable (had to slide it back and forth a few times before it would work), then the whole thing just died. Won't work at all. Threw out the receipt, so I guess there's no warranty replacement possible...
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, December 13, 2019
We are sorry to hear this happened. This model carries a one-year warranty. I would be happy to look into this and open a warranty claim if necessary. Please email me directly at smreviews@waterpik.com. Or, contact customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time.
I got this as a Christmas gift thru my company yesterday. I followed all instructions. This thing has no water flowing out at all. I barely feel air coming out, but no water comes out. I wish I did not order this and picked something else that actually works.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 22, 2019
We are sorry for the difficulty you are experiencing with the unit. It does come with a one-year warranty. We would like to get some additional information about the issue and open a warranty claim for you if needed. We just need you to contact us. You can email me directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for assistance.
Batterys ran down with about one months use. Also strength of pressure decreases with strength of battery.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, September 30, 2019
We are sorry to hear you are not completely satisfied with the product. The average customer will replace batteries every 6-8 weeks. How long the batteries will last is not only determined by the type and quality of the battery, but also how often the unit is used. If multiple people are using the unit and/or it gets used multiple times a day, the batteries will need to be replaced more frequently. Perhaps a rechargeable or countertop model would be a better fit. The WF-03 Cordless Freedom does have a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit.
You can email me directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.