Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4
(992 Reviews)
Rating breakdown 992 reviews
5 Stars
490
4 Stars
251
3 Stars
118
2 Stars
61
1 Star
72
78%of customers recommend this product.
(
631 out of
806)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Posted by: Crown mouth
Gender:Female
Verified Purchase:Yes
Messy to use and should be used over the sink; it makes mouth feel clean
I would recommend this to a friend!
Response from waterpik.comBy Waterpik, Product Support, April 16, 2020
We are sorry that you are finding the unit to be messy to use. Perhaps our how-to video would be helpful. Here is the link to the short video: https://youtu.be/nmni3iojwl0
Written by a customer while visiting waterpik.com
Customer Rating
3
Powerful but
on April 3, 2020
Posted by: Chong
Gender:Male
Great and affordable. I have been using this for five months now, but it seems to me that its durability is going away. Now, whenever I try to slide the water compartment in (and when the water compartment touches the inner part of the machine) the whole thing just stop working. Then I would need to change a new set of battery, then it would work for a few rounds (maybe 4 or 5 rounds) before stopping again. Then I have to change a new set of battery, with the previous set of battery being used only a few round. And when I try to change to the old set of battery, it would not work. Everytime it stop working (after 4 or 5 rounds) I must change a new set of battery. I have been wasting sets of battery lately and I'm thinking of changing a new one...
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, April 6, 2020
I am sorry to hear you are having this issue! The average customer will replace batteries every 6-8 weeks. How long the batteries will last is not only determined by the type and quality of the battery but also how often the unit is used.
This model is backed by a one-year warranty. We would like to get some more information about what you are experiencing and open up a warranty claim if necessary. You can email me directly at smreviews@waterpik.com for assistance. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
This model is backed by a one-year warranty. We would like to get some more information about what you are experiencing and open up a warranty claim if necessary. You can email me directly at smreviews@waterpik.com for assistance. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Posted by: Ceecee
Gender:Female
Verified Purchase:Yes
This Waterpik is exactly what I was looking for. It is compact and easy to use. I can take it along when I travel and the price was excellent.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Fibs96
Gender:Female
Verified Purchase:Yes
I had one a few years ago and it stopped working after using it for years. Bought another brand and after a few months, hated it, so.....I went back to my Waterpik!!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: kim b
Gender:Female
Verified Purchase:Yes
It does the job nicely. It's simple and battery operated. The batteries were dead when it arrived.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: LizN
Gender:Female
Verified Purchase:Yes
It’s very helpful! And does it’s job! I’m glad I ordered!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Aliciac88
Gender:Female
Verified Purchase:Yes
Worked good at first but floss tip always seemed to get stuck when trying to take it out. Then finally the other day it snapped off leaving the end piece inside impossible to remove ☹
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, March 26, 2020
I am sorry to hear you are having this difficulty. We have an easy fix for this. Please give us a call (800) 525-2774 and we would be happy to help you with this.
Written by a customer while visiting waterpik.com
Posted by: Celia M
Gender:Female
Verified Purchase:Yes
Works great, you’re given 14 days to see a difference but that’s not even necessary, by day 3 I saw the difference. It is kind of bulky but considering the results I’m getting and the price I can live with it
I would recommend this to a friend!
Written by a customer while visiting waterpik.com