Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Customer Rating
2
Loser Product
on May 14, 2020
Posted by: LInkFoodStranger
Gender:Male
I bought one and tried it. Was very good EXCEPT it lasted less than a year. I bought a second one and it also lasted less than a year. While I liked it when it worked, I wouldn't have been upset if it laster 3-4 years. But less than one year twice, It's a bummer.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, May 19, 2020
I am sorry to hear this happened! We stand behind the quality of our products and the warranties that accompany them. The WF-02 model comes with a one-year warranty. I would like to get some additional information from you and open up a claim. You can email me directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
I don’t like your product and it doesn’t work the way your video says it should
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, May 19, 2020
We are sorry that you are not happy with the product. We would like to get more information about your experience with it to see if we can help. Please email us directly at smreviews@waterpik.com or cal 1-800-525-2774 for assistance.
Batteries last for 6 -30second uses; then flosser needs new batteries!
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, April 20, 2020
The average customer will replace batteries every 6-8 weeks. How long the batteries will last is not only determined by the type and quality of the battery, but also how often the unit is used. If multiple people are using the unit and/or it gets used multiple times a day, the batteries will need to be replaced more frequently.
Absolutely love! I struggled with swollen and sore gums for a long time and I used this product twice and they stopped bleeding and felt so much better!
I love this waterproof portable battery operated Waterpik. I use it while in the shower. It's the best! But I do wish that it comes in a mini-travel size.