Customer reviews from dewalt.com
Dewalt - 8-3/4 in. Folding Utility Knife Black/Yellow 1 pk
Average customer rating
2.9
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
27
4 Stars
9
3 Stars
4
2 Stars
2
1 Star
33
51%of customers recommend this product.
(
35 out of
68)
Customer Reviews for Dewalt - 8-3/4 in. Folding Utility Knife Black/Yellow 1 pk
Customer Rating
1
Looks Great But Blade Gets Stuck
on June 20, 2020
Posted by: ferna47
from New York
I brought this blade to keep around my new house. the guy at the local hardware showed me his and let me test out the blade release button and folding action. I was sold.
unfortunately, when I get home, I insert the blade but I realize it couldn't retract or change the blade. the quick release button is useless, doesn't do anything.
unfortunately, when I get home, I insert the blade but I realize it couldn't retract or change the blade. the quick release button is useless, doesn't do anything.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
5
Solid Knife with Great Features
on August 24, 2020
Posted by: Anthony_S
Gender:Male
[This review was collected as part of a promotion.] The knife feels well balanced and comfortable in my hands whether I am doing precision or heavy-duty cuts. I feel that a solid locking mechanism is the most important feature of any utility knife. This knife easily locks in the open position and keeps the blade rigid, preventing any lateral movement. I particularly appreciate that this fold-open design is coupled with the ability to adjust the blade projection. I do not use the wire cutter slot often, but it comes in handy when I need it. My blades get switched out often and I utilize the in-handle blade storage often. It has become my go-to utility knife.
Written by a customer while visiting dewalt.com
Customer Rating
4
Sturdy Knife
on August 25, 2020
Posted by: everborncreations136
from Buffalo Wyoming
Gender:Male
[This review was collected as part of a promotion.] I started using this knife about a week ago. First thing I noticed was the sturdy construction. Since its a folding knife, the handle is wider than standard utility knives and it fits my hand better. On board blade storage is nice. The blade stays fixed in the quick blade change release even when pulling hard on the knife. The only thing I can say i didn't like is that you have to retract the blade before folding it closed. It essentially doubles the time it takes to close the knife. Its only a little more time but when you're on a ladder holding something, it can be annoying. Ill keep using this knife because it works well for me.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
Folding and front pocket carry friendly
on September 9, 2020
Posted by: Anonymous
from Portage, IN
Gender:Male
[This review was collected as part of a promotion.] I love the fact it folds and can be carried clipped in and to my front pocket the same way I carry my pocket knife. Quick and easy to deploy and store.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
Fantastic Knife
on February 6, 2021
Posted by: Fire13
from Western Michigan
I bought 2x of these in 2016. Have yet to open the 2nd because the first one is still holding up like a champ. There's a lot of bad reviews for this knife but i love it. I'm a Firefighter and Landscape Construction Professional on a daily basis.
This knife is my go to knife. Fits perfectly in the hand and extremely durable. As you can see from the picture mine has been through a lot and well used in the last 5 years. Love it! As with all my DeWalt tools built with quality.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
1
Dead on arrival
on June 8, 2023
Posted by: MikeM
from California
I can’t get the blade out. There’s nothing easy about this knife. Wasted time trying to get the blade out from straight out the box. Fiddling with anything that would make sense and nothing is happening. Worthless piece of metal. And the extra blades are INSIDE the handle and have to take it apart? Zero stars. Can’t wait for the generic customer service response. Just avoid this razor blade.
No, I would not recommend this to a friend.
Response from dewalt.comBy CS, June 9, 2023
Hello. Thank you for your feedback regarding DWHT10035. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 7349771 ,so all information is easily available for the agent to assist you further.
Thanks, Mitzy DEWALT Social Media Team
Thanks, Mitzy DEWALT Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
1
Straight up doesn't work
on May 14, 2018
Posted by: Aya A
Blade will not lock properly, will not fold once opened, safe storage impossible.
No, I would not recommend this to a friend.
Response from dewalt.comBy Customer Service, August 23, 2018
We’re sorry to hear of the issue with your Folding Retractable Utility Knife. We would like to speak to you about the product and help you get the issue resolved. Please contact us at wecare@sbdinc.com. We look forward to hearing from you.
Written by a customer while visiting dewalt.com
Customer Rating
1
Does not work right out of the package.
on June 5, 2018
Posted by: Dingo
from Fredericksburg Va
Blade will not retract when you change the blades.
No, I would not recommend this to a friend.
Response from dewalt.comBy Customer Service, August 23, 2018
We’re sorry to hear of the issue with your Folding Retractable Utility Knife. We would like to speak to you about the product and help you get the issue resolved. Please contact us at wecare@sbdinc.com. We look forward to hearing from you.
Written by a customer while visiting dewalt.com