The personalization was terrific. but I was surprised that a charging cord was not included. Embarrassing because it was a gift.
Response from jbl.comBy Customer Support, March 6, 2026
Hi there, thank you for your feedback. Our decision not to include a USB Type-C cable for the JBL Flip 7 is because it is commonly available in every household and helps keep the price of the speaker friendly to customers. With that in mind, you may contact our customer support for further assistance. https://support.jbl.com/us/en/#contact
I ordered it for my husband’s valentines gift. I customer the speaker to his home town city that he loves so much. I must say, it was the most effortless customization process. When he unwrapped his gift, he was absolutely thrilled with it. The sound quality is incredibly crisp and has a great bass response. He can take it anywhere and play his jams on it with just a simple push of a button. I would definitely order another one! I recommend for any type of gift ideas if they love music 😃 and definitely customize your gift
Beware you cannot unsubscribe from JBL emails. I have tried multiple times and keep getting their spam.
Response from jbl.comBy Customer Support, February 26, 2026
Thank you for bringing this to our attention. Please contact us directly so we can further assist you. You can reach our support team at the following link: https://support.jbl.com/us/en/#contact
Bought the product half a month ago, I love everything about it except one thing, I noticed little white splotches appearing in the graphic, almost like wearing but I don’t really move the speaker around to much so thats kinda annoying