Customer reviews from jbl.com
JBL - Refurbished Excellent - Portable Flip 7 Speaker - Pink
Average customer rating
4.3
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
130
4 Stars
11
3 Stars
9
2 Stars
10
1 Star
16
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Refurbished Excellent - Portable Flip 7 Speaker - Pink
Customer Rating
3
Not water proof
on July 19, 2026
Posted by: El bean
from Colorado
I don’t appreciate that it is marketed as water proof when it is not water proof. My feedback is to market it as water resistant to stop deceptive advertising.
Response from jbl.comBy Customer Support, July 20, 2026
Thanks for your feedback. Our JBL Flip 7 is rated IP68, which means it is both dustproof and waterproof and can be submerged in up to 1.5 meters of fresh water for up to 30 minutes. Any exposure beyond these limits is not recommended and may affect the speaker's performance or protection.
Written by a customer while visiting jbl.com
Customer Rating
1
Don't Buy!!!!
on July 17, 2026
Posted by: tg10
from Boston, MA
This is the worst speaker I have ever had the displeasure of spending my hard-earned money on. Dies after 3-3.5 hours.
Response from jbl.comBy Customer Support, July 17, 2026
Thank you for sharing us your experience with our JBL Flip 7. It has a published up-to playtime of up to 16 hours which is the maximum battery time you will get when listening at background levels. As you turn up the volume, the playtime will be reduced, much like a phone battery when you brighten the screen. The same goes for source material. Music with more bass will also reduce playtime. It is possible that the battery is working correctly, but depletes more quickly when the volume is very loud and/or the bass has been boosted. Battery playtime also decreases as the battery ages and all batteries, over time, will slowly wear down. Charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up-to playtime, the battery is working fine. However, if you get less than 90% of the published spec, please contact our customer support so we can assist you further. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
1
Never Again
on July 16, 2026
Posted by: GueraLaNalgona
from Kalamazoo
I charge the battery over night and it still dies while I’m at work even while plugged in. The battery sucks. This happened to my last JBL so I bought this new one. Won’t be buying another ever again.
Response from jbl.comBy Customer Support, July 16, 2026
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Top Notch
on July 13, 2026
Posted by: Gwaw
Your speakers are top notch. I love them. They are rather inexpensive and they are very reliable in the sound quality is excellent.
Written by a customer while visiting jbl.com
Customer Rating
4
on July 13, 2026
Posted by: ADDC speaker
What portable speaker do you have with at least the same sound quality as the Flip 7, however, with a longer battery life???
Written by a customer while visiting jbl.com
Customer Rating
5
on July 13, 2026
Posted by: harpwalk
I bought this for my husband for Father's Day. He LOVES IT!! Color is great and sound is even better. Just bought a second one for my sisters Birthday!
Written by a customer while visiting jbl.com
Customer Rating
5
Pretty Cool
on July 13, 2026
Posted by: Rosesrred
from Tampa,Florida
This was a Father’s Day gift. Definitely a step up from a tie. It shipped in good time. The print quality was pretty good. JBL sound and quality is always a winner. Couldn’t be happier.
Written by a customer while visiting jbl.com
Customer Rating
5
Love it
on July 12, 2026
Posted by: JJWhaaat
Love decision to customize cheehoo
Thirteen more characters
Thirteen more characters
Written by a customer while visiting jbl.com