Customer reviews from jbl.com
JBL - Refurbished Excellent - Portable Flip 7 Speaker - Pink
Average customer rating
4.3
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
107
4 Stars
8
3 Stars
8
2 Stars
8
1 Star
12
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Refurbished Excellent - Portable Flip 7 Speaker - Pink
Customer Rating
2
Good speaker
on May 21, 2025
Posted by: Hemp
I bought this to replace the old JBL I have. The sound is good and it is a nice portable speaker. The downside is it came with no charging cable. I had to buy one to charge my speakers. For the price it should have came with something to charge it with.
Response from jbl.comBy Customer Support, May 22, 2025
Thank you so much for your review and for choosing JBL again to replace your older speaker! We're thrilled to hear you're enjoying the sound quality and portability of your new Flip 7.
We understand your point about the charging cable and appreciate you sharing your feedback. To help reduce electronic waste and because many of our customers already have several USB-C cables from other devices, new JBL products like the Flip 7 no longer include a charging cable in the box. The speaker is compatible with any standard USB-C cable, which you were able to use. We do try to make this clear in the product information, but we understand this can be an adjustment. We hope you continue to enjoy the fantastic sound of your Flip 7 for years to come!
We understand your point about the charging cable and appreciate you sharing your feedback. To help reduce electronic waste and because many of our customers already have several USB-C cables from other devices, new JBL products like the Flip 7 no longer include a charging cable in the box. The speaker is compatible with any standard USB-C cable, which you were able to use. We do try to make this clear in the product information, but we understand this can be an adjustment. We hope you continue to enjoy the fantastic sound of your Flip 7 for years to come!
Written by a customer while visiting jbl.com
Customer Rating
1
45min playtime, not 16hr !!!
on October 11, 2025
Posted by: Rob03svt06
from WNC, NC
Bought 2 of these last wee. It's built well, and sounds good. But the battery is horrible. Lucky to get 45 minutes of use unless plugged in. Is it possible to replace the battery?
Response from jbl.comBy Customer Support, October 12, 2025
Thank you for providing your feedback on our JBL Flip 7. Its battery life may vary depending on volume and music content and has up to 14 hours. If you need further assistance, please contact our Customer Support, so we can assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on May 8, 2026
Posted by: Raf2
from Florida
It looks great. It sounds excellent. It holds a charge for a very extended period this is my second one. I’ll leave one at our vacation home and I have one at home.
Written by a customer while visiting jbl.com
Customer Rating
5
on March 16, 2025
Posted by: Saundeez
I haven’t actually listened to the speaker myself but from my past experience with JBL Speakers it’s been nothing but awesome sound…
Written by a customer while visiting jbl.com
Customer Rating
4
Work great, personalization not so great
on January 4, 2026
Posted by: Michelle3211
from Lancaster, NY
Got a Flip 7 for Christmas, my husband personalized my speaker with a picture of our 2 chocolate labs. Which was a wonderful idea but the overlayed picture on the speaker came out so dark that you can barely tell the dogs are there. The speaker itself is absolutely awesome with phenomenal sound. Would have 5 stars if the personalized picture was able to be seen.
Written by a customer while visiting jbl.com
Customer Rating
1
Returned it.
on April 21, 2025
Posted by: mebemikey
I returned it. It turned out to not be compatable w/ another JBL flip I have. Since I couldn’t pair them I had no need for it. Also,I didn’t think the sound was as good as the older one.
Response from jbl.comBy Customer Support, April 23, 2025
Thanks for your feedback on our JBL Flip 7. We understand that the sound quality didn't exceed your expectations. We value your feedback in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
1
Jbl 7
on June 25, 2025
Posted by: Bee4real
Bought a jbl 7 came with no charger and it sounds crappy …for Father’s Day gift to my husband he didn’t like it as well
Response from jbl.comBy Customer Support, June 25, 2025
Thanks for your feedback. We understand your concern about the charging cable and the sound quality. To help reduce electronic waste and because many of our customers already have several USB-C cables from other devices, newer JBL products like the JBL Flip 7 no longer include a charging cable in the box. The speaker is compatible with any standard USB-C cable, which you were able to use. We do try to make this clear in the product information, but we understand that it can be an adjustment. Your input is valuable, and we’ll be sure to pass it along to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound!
on February 26, 2026
Posted by: LupeT
from Moreno Valley California
I ordered it for my husband’s valentines gift. I customer the speaker to his home town city that he loves so much. I must say, it was the most effortless customization process. When he unwrapped his gift, he was absolutely thrilled with it. The sound quality is incredibly crisp and has a great bass response. He can take it anywhere and play his jams on it with just a simple push of a button. I would definitely order another one!
I recommend for any type of gift ideas if they love music 😃 and definitely customize your gift
I recommend for any type of gift ideas if they love music 😃 and definitely customize your gift
Written by a customer while visiting jbl.com