Customer reviews from jbl.com
JBL - Refurbished Excellent - Portable Flip 7 Speaker - Pink
Average customer rating
4.2
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
141
4 Stars
13
3 Stars
9
2 Stars
13
1 Star
20
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Refurbished Excellent - Portable Flip 7 Speaker - Pink
Customer Rating
5
Perfect Gift
on March 15, 2026
Posted by: DOLLA BILL
from Chicago
Purchased for girlfriend and she loves it! We can now sync up our speakers and listen to the same music in multiple rooms.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing
on March 12, 2026
Posted by: Bamm
Best portable speaker I have ever bought. Worth every penny you save from buying cheap speakers that stop after a week. Will definitely buy another when the time comes.
Written by a customer while visiting jbl.com
Customer Rating
2
Personalized Flip 7
on March 9, 2026
Posted by: Mrdrh0549
from Montana
Unfortunately the speaker has a very unpleasant odor, perhaps from the personalized printing. Have not used it due to the odor, have had to leave it in the garage hoping that it will dissipate. So far not yet.
I appreciate the option of personalization, however the odor is just not tolerable.
I would return it if possible for just a standard model.
I appreciate the option of personalization, however the odor is just not tolerable.
I would return it if possible for just a standard model.
Response from jbl.comBy Customer Support, March 12, 2026
Thank you for your feedback on our Personalized JBL Flip 7. We would like to work with you directly regarding your personalized speaker. Please contact us for further assistance: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Would recommend
on March 9, 2026
Posted by: Emma1234
Bought this about a month ago and so far it’s been good! It’s small so will be easy to travel with and didn’t take up too much counter space. It’s easy to connect via Bluetooth and has better than decent sound!
Written by a customer while visiting jbl.com
Customer Rating
3
on March 5, 2026
Posted by: No charging cord
The personalization was terrific.
but I was surprised that a charging cord was not included. Embarrassing because it was a gift.
but I was surprised that a charging cord was not included. Embarrassing because it was a gift.
Response from jbl.comBy Customer Support, March 6, 2026
Hi there, thank you for your feedback. Our decision not to include a USB Type-C cable for the JBL Flip 7 is because it is commonly available in every household and helps keep the price of the speaker friendly to customers. With that in mind, you may contact our customer support for further assistance. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound!
on February 26, 2026
Posted by: LupeT
from Moreno Valley California
I ordered it for my husband’s valentines gift. I customer the speaker to his home town city that he loves so much. I must say, it was the most effortless customization process. When he unwrapped his gift, he was absolutely thrilled with it. The sound quality is incredibly crisp and has a great bass response. He can take it anywhere and play his jams on it with just a simple push of a button. I would definitely order another one!
I recommend for any type of gift ideas if they love music 😃 and definitely customize your gift
I recommend for any type of gift ideas if they love music 😃 and definitely customize your gift
Written by a customer while visiting jbl.com
Customer Rating
1
Spammy company
on February 26, 2026
Posted by: Unhappy906
Beware you cannot unsubscribe from JBL emails. I have tried multiple times and keep getting their spam.
Response from jbl.comBy Customer Support, February 26, 2026
Thank you for bringing this to our attention. Please contact us directly so we can further assist you. You can reach our support team at the following link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound and quality
on February 23, 2026
Posted by: ALD2387
I’m really pleased with my personalized speaker! I would recommend!
Written by a customer while visiting jbl.com