Customer reviews from jbl.com
JBL - Refurbished Excellent - Portable Flip 7 Speaker - Pink
Average customer rating
4.2
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
141
4 Stars
13
3 Stars
9
2 Stars
13
1 Star
20
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Refurbished Excellent - Portable Flip 7 Speaker - Pink
Customer Rating
1
Battery Life is Horrible
on April 4, 2026
Posted by: Alex442
Battery is horrible dies after 3 hours after being fully charged
Response from jbl.comBy Customer Support, April 5, 2026
Thanks for your feedback on our JBL Flip 7. The published up-to-playtime is the maximum battery time you will get when listening at background levels. As you turn up the volume, the playtime will be reduced, much like a phone battery when you brighten the screen. The same goes for source material. Music with more bass will also reduce playtime. It is possible that the battery is working correctly, but depletes more quickly when the volume is very loud and/or the bass has been boosted. Please try to charge the battery to 100% and then listen to music without any bass boost, and at a very low volume. If the battery lasts close to the published up-to-playtime, the battery is working fine. However, if you get less than 90% of the published spec, this likely means that the battery is losing its capacity. Please contact us for further assistance here: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
2
Sound great. Battery sucks
on April 3, 2026
Posted by: CalypsoJangles
from St. Louis, MO
I’ve waited a long time to pull the trigger on this investment. Pretty bummed, it only stays charged for a couple hours. Not the kind of battery life I wanted for the price. Disappointing
Response from jbl.comBy Customer Support, April 3, 2026
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
3
No Charging equipment
on March 30, 2026
Posted by: boshk
The battery on my speaker died and it did not come with any way to recharge it. so now it is just an expensive paperweight.
Written by a customer while visiting jbl.com
Customer Rating
5
Its better than beats
on March 26, 2026
Posted by: Disblackgirlroc
Maaaaan this little thing put out big bass and sound.
I love the custom colors
Just overall A+++
I love the custom colors
Just overall A+++
Written by a customer while visiting jbl.com
Customer Rating
1
Will not charge
on March 23, 2026
Posted by: Vanessa1025
from San Diego, CA
I’ve had this speaker less than a month. When I try to plug it in to charge, all the buttons light up and the speaker beeps, and the speaker won’t charge. Extremely frustrating considering the price and how long I’ve had it. It was a great speaker before it randomly stopped working.
Response from jbl.comBy Customer Support, March 24, 2026
We appreciate you taking the time to share your feedback with our JBL Flip 7. Our colleague has sent you an email with the next steps regarding your concern. If you don’t see it in your inbox, please check your spam or junk folder. Feel free to reply directly to that email if you have any additional questions or concerns.
Written by a customer while visiting jbl.com
Customer Rating
4
No charger cord
on March 23, 2026
Posted by: Fay2022
It doesn’t come with power cord. Not nice. I borrowed one
Written by a customer while visiting jbl.com
Customer Rating
5
JBL 7
on March 23, 2026
Posted by: Papa Toad
my Flip 4 battery finally wore out. Looked at how to replace it, and found I would have to dismanel the entire unit. Chose to get the Flip 7, and it is excellent.
Written by a customer while visiting jbl.com
Customer Rating
3
Disappointed
on March 20, 2026
Posted by: Mia2345
Overall the speaker is great! The only thing is that the charger port seems to have problems charging the speaker…
Response from jbl.comBy Customer Support, March 21, 2026
Thank you for bringing this to our attention. Here are some steps that may fix the charging issue. Initiate a power cycle by pressing and holding the power button for 30 seconds while the unit is not plugged into a power source. Use a different charging cable, power adapter, and, while it's extremely uncommon, try to use another wall outlet to be certain that the issue is not with the outlet. Also, sand and dirt can get into the product's charging port. Clean the charging port with compressed air. If the issue persists, please contact our customer support.
Written by a customer while visiting jbl.com