Customer reviews from singer.com
Singer - C9920 Sewing Machine
Average customer rating
4.9 out of 5
4.9
(31 Reviews)
Open Ratings Snapshot
Rating breakdown 31 reviews
5 Stars
29
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
28 out of 28
)
Best Buy Privacy Policy
Customer Reviews for Singer - C9920 Sewing Machine
Customer Rating
5 out of 5
5
AMAZING -- a real winner!!
on May 16, 2022
Posted by: jeal1007
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] I haven’t sewed in a long time and took this Singer sewing machine out of the box with great anticipation. I wasn't disappointed!
Pros:
-It includes 19 accessories: extra needles, extra bobbins, 8 different presser foot options that are labeled, etc.
-The general-purpose foot is installed and ready to go.
-There’s a very handy, well-placed accessory holder ON the machine. This handy storage slides off to allow easier access for sewing sleeves, cuffs or hems etc.
-Easy to get started and use it! Includes a Quick Start (paper) guide which shows the thread path down to the needle. (The complete manual is available online — which I highly recommend reading.)
-Bobbins are easy to make and easy to view properly in place.
-Manual includes a super helpful chart featuring the type of fabric, thread size and recommended needle size which has a color coded shank.
-If you follow the directions the self-threader actually threads the machine needle! WOW, what a great feature. Love it.
-Two other favorite features: cutting thread is a push of a button; option to use the pedal or start-stop button. You can even customize the speed of your machine.
-Easy to read LED screen. There’s a huge amount of customization available for your desired thread type, length, repeating pattern, mirroring, five fonts etc. Lift the top lid for a quick reference of all the thread options. With these many options I think you’d be looking for opportunities to use them. I’ve used scraps of material to try out different options out of the box. You can even program a tie off. I watched a video online that was helpful in understanding how to select and customize the thread type etc.
Cons:
-Doesn’t come with a dust covered as listed in the online manual.
-Really wish the lettering height was bigger.
-Wish there were more online videos especially regarding thread customization.
This is an amazing, modern, well thought out machine. It’s like Singer thought of all the things that might frustrate a sewer and made an easy to use feature that eliminates it. Love to see it! I’m learning more everyday about my machine. With the quality and value of Singer I expect this machine to last a very long time. This is a real winner!!
I would recommend this to a friend!
Response from singer.comBy MaxineCustomer CareMay 16, 2022
Thank you so much for the 5 stars and for taking the time to write your review of the Singer model C9920 sewing machine. We sincerely appreciate you for alerting us to the error regarding the manual. The following is the web address for the correct manual for the Singer model C9920 sewing machine: https://manuals.singer.com/Manuals/RetrievePDF/1049
We will get the correct manual put on our web site as soon as possible.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
Easy to use
on May 16, 2022
Posted by: msud12
from Atlanta
Gender:Female
[This review was collected as part of a promotion.] I decided it was finally time to upgrade my old sewing machine. My friends laugh at me, as I don't really sew all that much. That being said, its important that this was easy to use and beginner friendly. The initial startup instructions were easy to follow and I was up and running in no time. The peddle was awesome in the fact that it was easy to adjust the sewing speed based on pressure. While it is heavier and bigger than my old machine, it has twice as much capability and also does not shake the entire table. All in all I was please with this for my first session with it. The only thing that I am slightly annoyed with is that the manual is online. There are so many settings that I don't know about yet and I find myself getting frustrated that there isn't a print copy I can easily have open next to me. Small problem though, as I will be printing a copy.
I would recommend this to a friend!
Response from singer.comBy SherryCustomer CareMay 16, 2022
Thank you for the great review! Your satisfaction is what we strive for. Please let us know if we can ever be of assistance in the future. You may reach us anytime at: https://www.singer.com/email-us and one of our Customer Care representatives will be happy to assist you.



Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
Singer Sewing Machine
on May 16, 2022
Posted by: Odum
from Lumberton, NC
Gender:Female
[This review was collected as part of a promotion.] This Singer Sewing Machine is awesome. I've been wanting one of these for a while to replace my old one. I'm very happy I now have this one. This was very easy to setup and use. I've already used it multiple times and haven't had any issues. I would definitely recommend this if your looking for a new sewing machine.
I would recommend this to a friend!
Response from singer.comBy VelmaCustomer CareMay 16, 2022
Thank you for the 5-stars! Your satisfaction is what we strive for. Your feedback is very important to us and we really appreciate your input.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
A great Machine !
on May 15, 2022
Posted by: llex
from Birchwood , TN
Gender:Female
[This review was collected as part of a promotion.] The SINGER C9920 Computerized Sewing Machine is very modern .
Extremely easy too use .Everything needed to operate my machine was included . I choose the thread of course .
I do recommend reading the Manuel . you can find your manual online as describe in the Singer memo .Also a complete instruction book can be downloaded . It will help you know and operate the machine better . I like The fact . I can set the sewing speed of the machine to my pace .This allows for a better sewn product . The bobbin is easy to thread and very easy to see .After you finish sewing the thread trimmer button will cut both the bottom and the top thread . I really like this .It helps when both threads are cut . The C9920 machine includes a Handle . It makes it much easier to move to your liking .It measures 6.6 needle to tower. And 4.25 in height . The LED screen shows stitch selection and settings . It has 5 fonts . And 810 stitch applications . I like that you can program the machine to preform the tie off at the end of a stitch . No more worrying about loose ends that way .The machine has a self adjusting tension setting .That will save so much time in its self .I liked the slide off of the storage compartment .It allows you to sew sleeves , cuffs , and hems so much easier . The machine size is 17.5 x 8.2 x11.8 The machine weight is 20 . This machine is great! Learning more and more everyday about my machine . I love it !
I would recommend this to a friend!
Response from singer.comBy MaxineCustomer CareMay 16, 2022
We are happy to hear that you are enjoying your new Singer model C9920 sewing machine. Thank you so much for taking the time to write your review and share your experience with other shoppers. We greatly appreciate it.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
So much technology!
on May 14, 2022
Posted by: Gypsyjunction88
from Tennessee
Gender:Female
[This review was collected as part of a promotion.] This is an upgrade from my previous machine, but this definitely has a learning curve from me going from fairly basic to such a computerized machine. That's not a complaint of course. It will take time for me to learn the whole machine. In order to be more green, they have you download the manual on your phone. It's actually pretty difficult to find trying to search for the C9920, but you can use the same manual as the C430. I would prefer a paper version, but it is what it is. Outside of not having a manual, it's fairly self explanatory. The thread gets wound easily and fast on the bobbin. It comes with a handful of plastic bobbins, larger in size than my previous machine. I can get through a project faster because I have to switch bobbins less often. The embroidery fonts I'm still getting used to. You've got to get the tension right and know which mirroring is happening. Lots of bells and whistles to learn. I do like that you can have the computer memorize a handful of wording. If you have repeat names for projects, it is practical. Although, it's very easy to put in the names and delete too. You can even mix match fonts. The cute borders are awesome too. You can do hearts or airplanes or ducks. Plenty of patterns to choose from. Best of all is probably the stitch memory though. If you're project has lots of parts, this comes in handy! In terms of things it doesn't have, I do wish it had a cover for it. Just for the sake of carrying it and making it less prone to accidents or even dust. It also is much bulkier than my old machine, but that's not a complaint. Just something I noticed. I wouldn't want to carry this around from place to place. This would be more of a keep in one spot and sew. Everything else is beautiful about this. I've been able to play around for a while now and it hasn't glitched. The errors I get on it are human errors and easy to pinpoint. The computer tells you what you're doing wrong. It's a lot of technology, but it's worth it! This is a name that every family knows and it continues to give me great results in projects big and small. My only suggestion, provide a printed manual.
I would recommend this to a friend!
Response from singer.comBy MaxineCustomer CareMay 15, 2022
Thank you for the 5 star review! Our goal is for you to have the best sewing experience possible. Please let us know if we can ever be of assistance in the future. You may reach us anytime at: https://www.singer.com/email-us and one of our Customer Care representatives will be happy to assist you. We will share this with the Product Development team who continually looks for ways to improve.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
Amazing machine!
on May 14, 2022
Posted by: Jina
from Greenville NC
Gender:Female
[This review was collected as part of a promotion.] I am totally thrilled with the capabilities of this machine. First I love the fact it has a handle so it can be carried around, second the instructions are easy to understand, in fact they are step by step how to wind up the bobbin and thread the needle. In no time was I up and running. When opening the top of the machine there is a list of all the stitches, and believe me there are tons of options. Naturally I tried out a few and wow it was incredible how this machine not only stitched up my selection but switching to another stitch was easy, peasy. I have owned a few economy models to get me by, but this Singer is fabulous, the sky is the limit.
I would recommend this to a friend!
Response from singer.comBy VelmaCustomer CareMay 15, 2022
Thanks for the awesome review and for the photos. We are sew happy to hear we hit the mark for you. Your satisfaction is what we strive for. We really appreciate your business.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
The Cadillac of sewing machines!
on May 14, 2022
Posted by: Anonymous
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] This is an amazing piece of equipment!! There are 810 stitch applications and 5 font options available. Also, speed control has been a great feature for me since I am still fairly new to sewing. The lcd screen is a huge plus for me! I would suggest to just use singer needles for it. They work the best! Don't let this piece of equipment overwhelm you, just take time to read the manual and even maybe watch some videos online to make sure you know what you are doing, especially if you are a first time sewer. This machine would be great for anyone who loves to sew and is looking for a more updated version with way better features!
I would recommend this to a friend!
Response from singer.comBy MaxineCustomer CareMay 15, 2022
Thank you sew much for the 5 stars and for taking the time to write your review of the Singer model C9920 sewing machine. We greatly appreciate you for sharing your experience with other shoppers.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
Amazing features
on May 13, 2022
Posted by: Trudy 24
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] I started sewing when I was in the seventh grade and had a love for it ever since. Sewing is relaxing for me and seeing the finished results brought joy to my heart. I always made my little girls clothes and sometimes my boys and I always had a singer sewing machine, l still have a Singer machine but this one is amazing because it can do so many different times which make things so much easier. This machine is a dream come true because machine does everything I ever dreamed in a sewing machine.
I would recommend this to a friend!
Response from singer.comBy SherryCustomer CareMay 14, 2022
We are sew grateful for your kind words. Thanks for sharing your review with us and your experience with other shoppers. We greatly appreciate it.
Written by a customer while visiting singer.com
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