Customer reviews from singer.com
Singer - C9920 Sewing Machine
Average customer rating
4.9
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
29
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
28 out of
28)
Customer Reviews for Singer - C9920 Sewing Machine
Customer Rating
5
AMAZING -- a real winner!!
on May 16, 2022
Posted by: jeal1007
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] I haven’t sewed in a long time and took this Singer sewing machine out of the box with great anticipation. I wasn't disappointed!
Pros:
-It includes 19 accessories: extra needles, extra bobbins, 8 different presser foot options that are labeled, etc.
-The general-purpose foot is installed and ready to go.
-There’s a very handy, well-placed accessory holder ON the machine. This handy storage slides off to allow easier access for sewing sleeves, cuffs or hems etc.
-Easy to get started and use it! Includes a Quick Start (paper) guide which shows the thread path down to the needle. (The complete manual is available online — which I highly recommend reading.)
-Bobbins are easy to make and easy to view properly in place.
-Manual includes a super helpful chart featuring the type of fabric, thread size and recommended needle size which has a color coded shank.
-If you follow the directions the self-threader actually threads the machine needle! WOW, what a great feature. Love it.
-Two other favorite features: cutting thread is a push of a button; option to use the pedal or start-stop button. You can even customize the speed of your machine.
-Easy to read LED screen. There’s a huge amount of customization available for your desired thread type, length, repeating pattern, mirroring, five fonts etc. Lift the top lid for a quick reference of all the thread options. With these many options I think you’d be looking for opportunities to use them. I’ve used scraps of material to try out different options out of the box. You can even program a tie off. I watched a video online that was helpful in understanding how to select and customize the thread type etc.
Pros:
-It includes 19 accessories: extra needles, extra bobbins, 8 different presser foot options that are labeled, etc.
-The general-purpose foot is installed and ready to go.
-There’s a very handy, well-placed accessory holder ON the machine. This handy storage slides off to allow easier access for sewing sleeves, cuffs or hems etc.
-Easy to get started and use it! Includes a Quick Start (paper) guide which shows the thread path down to the needle. (The complete manual is available online — which I highly recommend reading.)
-Bobbins are easy to make and easy to view properly in place.
-Manual includes a super helpful chart featuring the type of fabric, thread size and recommended needle size which has a color coded shank.
-If you follow the directions the self-threader actually threads the machine needle! WOW, what a great feature. Love it.
-Two other favorite features: cutting thread is a push of a button; option to use the pedal or start-stop button. You can even customize the speed of your machine.
-Easy to read LED screen. There’s a huge amount of customization available for your desired thread type, length, repeating pattern, mirroring, five fonts etc. Lift the top lid for a quick reference of all the thread options. With these many options I think you’d be looking for opportunities to use them. I’ve used scraps of material to try out different options out of the box. You can even program a tie off. I watched a video online that was helpful in understanding how to select and customize the thread type etc.
Cons:
-Doesn’t come with a dust covered as listed in the online manual.
-Really wish the lettering height was bigger.
-Wish there were more online videos especially regarding thread customization.
-Doesn’t come with a dust covered as listed in the online manual.
-Really wish the lettering height was bigger.
-Wish there were more online videos especially regarding thread customization.
This is an amazing, modern, well thought out machine. It’s like Singer thought of all the things that might frustrate a sewer and made an easy to use feature that eliminates it. Love to see it! I’m learning more everyday about my machine. With the quality and value of Singer I expect this machine to last a very long time. This is a real winner!!
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, May 16, 2022
Thank you so much for the 5 stars and for taking the time to write your review of the Singer model C9920 sewing machine. We sincerely appreciate you for alerting us to the error regarding the manual. The following is the web address for the correct manual for the Singer model C9920 sewing machine: https://manuals.singer.com/Manuals/RetrievePDF/1049
We will get the correct manual put on our web site as soon as possible.
We will get the correct manual put on our web site as soon as possible.
Written by a customer while visiting singer.com
Customer Rating
3
Gifted from a friend at Christmas 2021
on October 24, 2022
Posted by: newbeginning724
from Chicopee, MA
I love this machine for piecing and simple sewing, I've not had much of a chance to get familiar with it. I had a hard time finding a manual and contacted Singer and they sent a link and I was able to download it. Thank you Singer. Now I have one more issue. I wish I knew how to disengage the Start/Stop feature. I begin sewing, only for it to stop about 20 stitches in. Very frustrating. I've looked in the manual and it isn't in troubleshooting. It only tells me when i have the msg on screen that the foot pedal in plugged in, well, I want the foot pedal in. As stated, I don't want the start/stop on. Other than that, I think it will be great, tension seems to be great from what i've seen and I just have to read more of the manual to learn the stitches. lol, but I can't get over the frustration of the darn stop start feature, easier to go to another machine. I would recommend, I'm sure I just got a bad apple?
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, October 25, 2022
We sincerely apologize for the issues you've had with your Singer model C9920 sewing machine. Your satisfaction is what we strive for, and we would love the opportunity to work with you to resolve your issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
Written by a customer while visiting singer.com
Posted by: cshopper
from Minneapolis
Verified Purchase:Yes
Love this machine. I've had it for 6 months. Use it almost daily. Still learning all of the programmable features. It's good for beginners and has many features to learn as you build knowledge
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5
I love this sewing machine!
on May 31, 2022
Posted by: Morgan12
from Augusta
Gender:Female
[This review was collected as part of a promotion.] I love this sewing machine! I can’t believe how far along sewing machines have come since I first learned how to sew! I also love that it comes with a handle for easy moving! It’s heavy-duty! I can’t wait to start sewing things for my wedding with this!
Response from singer.comBy Maxine, Customer Care, June 1, 2022
Thank you for the 5-stars! Our goal is for you to have the best sewing experience possible and your satisfaction is what we strive for. Please let us know if we can ever be of assistance in the future. You may reach us anytime at: https://www.singer.com/email-us and one of our Customer Care representatives will be happy to assist you.
Written by a customer while visiting singer.com
Customer Rating
5
So far so good
on January 4, 2022
Posted by: Tiffany
from Memphis
I bought this a few months ago when it first hit Joann’s. I was a little nervous because I couldn’t find any views, but it works well I haven’t had any issues. I purchased this after sewing on a smaller brothers and singer beginners sewing machine. I’ve sawn a few small bags one using cork with no issues (except user error!! Found it best to only use Singer needles!).
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, January 5, 2022
Thank you for the great review! Your satisfaction is what we strive for. Please let us know if we can ever be of assistance in the future. You may reach us anytime at: https://www.singer.com/email-us
Written by a customer while visiting singer.com
Customer Rating
5
So much technology!
on May 14, 2022
Posted by: Gypsyjunction88
from Tennessee
Gender:Female
[This review was collected as part of a promotion.] This is an upgrade from my previous machine, but this definitely has a learning curve from me going from fairly basic to such a computerized machine. That's not a complaint of course. It will take time for me to learn the whole machine. In order to be more green, they have you download the manual on your phone. It's actually pretty difficult to find trying to search for the C9920, but you can use the same manual as the C430. I would prefer a paper version, but it is what it is. Outside of not having a manual, it's fairly self explanatory. The thread gets wound easily and fast on the bobbin. It comes with a handful of plastic bobbins, larger in size than my previous machine. I can get through a project faster because I have to switch bobbins less often. The embroidery fonts I'm still getting used to. You've got to get the tension right and know which mirroring is happening. Lots of bells and whistles to learn. I do like that you can have the computer memorize a handful of wording. If you have repeat names for projects, it is practical. Although, it's very easy to put in the names and delete too. You can even mix match fonts. The cute borders are awesome too. You can do hearts or airplanes or ducks. Plenty of patterns to choose from. Best of all is probably the stitch memory though. If you're project has lots of parts, this comes in handy! In terms of things it doesn't have, I do wish it had a cover for it. Just for the sake of carrying it and making it less prone to accidents or even dust. It also is much bulkier than my old machine, but that's not a complaint. Just something I noticed. I wouldn't want to carry this around from place to place. This would be more of a keep in one spot and sew. Everything else is beautiful about this. I've been able to play around for a while now and it hasn't glitched. The errors I get on it are human errors and easy to pinpoint. The computer tells you what you're doing wrong. It's a lot of technology, but it's worth it! This is a name that every family knows and it continues to give me great results in projects big and small. My only suggestion, provide a printed manual.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, May 15, 2022
Thank you for the 5 star review! Our goal is for you to have the best sewing experience possible. Please let us know if we can ever be of assistance in the future. You may reach us anytime at: https://www.singer.com/email-us and one of our Customer Care representatives will be happy to assist you. We will share this with the Product Development team who continually looks for ways to improve.
Written by a customer while visiting singer.com
Customer Rating
5
Great machine. I use her like all my power tools!!
on December 16, 2024
Posted by: Bruce71
from NY
my original review was with Joann Fabrics (clay ny) I bought the singer c9920 over a year ago and she is still going strong! I was a brand new sewing baby. I have made full drapes and small curtains. Hand bags for the girlfriend. Tote bags and repaired any of my clothing that needed extreme help. I am 71 and a retired chef. Love the sewing so much I bought myself a used Bernina sewing and embroidery machine last month(a new learning curve)
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5
Great features and easy to use
on May 12, 2022
Posted by: MDS35
from Georgia
Gender:Female
[This review was collected as part of a promotion.] Sewing machines have progressed so much since my last time using one. A computerized LCD screen. What?? How amazing and easy to read and understand. This will make it so much easier. With 1,151 stitches and font choice showing up on the screen.. you can change the width and mirror stitches. It is quiet and so intuitive and easy to use. It feels sturdy and well built but easy to move around.. Comes with a 25 year limited warranty plus accessories. I always recommend reading the manual and watching the YouTube videos Singer offers before starting on your first project with any new piece of equipment and familiarizing yourself with all of its functions. I would highly recommend it!
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, May 14, 2022
Thank you sew much for the 5 stars and for the photos. We’re happy to hear we hit the mark for you. Our goal is for you to have the best sewing experience possible. Your satisfaction is what we strive for.
Written by a customer while visiting singer.com