Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,760 Reviews)
Open Ratings Snapshot
Rating breakdown 1,760 reviews
5 Stars
1,366
4 Stars
309
3 Stars
54
2 Stars
21
1 Star
10
90%of customers recommend this product. 
(
82 out of 91
)
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Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
This product is awesome!!!!
on April 4, 2025
Posted by: SamsungProShopper
[This review was collected as part of a promotion.] Every feature that is available within this phone operates seamlessly with little effort from the user. This is by far the best phone and service i have ever experienced.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device.
on April 5, 2025
Posted by: RonJ22
[This review was collected as part of a promotion.] Great device. Functions are easy to use. I love the Bixby function. Talk to text works great while driving.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 21, 2025
Hey RonJ22, thank you for your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear that you are so pleased with the capabilities of your device, and finding it useful for hands free texting on the go. Please, reach out to us again in the future any time you have questions or would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is excellent.
on April 5, 2025
Posted by: Lilbigs87
[This review was collected as part of a promotion.] This product has seamless integrations with all apps and run smoothly all the time. It has very vivid colors and sounds excellent. Personally I think this device has been my best galaxy so far. So far, I think this Galaxy is very underpriced.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 20, 2025
Hi Lilbigs87, we appreciate your feedback on your Samsung Galaxy S24 FE. We love hearing that you are finding this device to be so easy to use, beautiful, and the best phone you've ever had. We hope you'll reach out to us again in the future any time you have questions or would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfection
on April 6, 2025
Posted by: Merranda
[This review was collected as part of a promotion.] Easy seamless app transition, new audio freatures add clarity on top of the already seemingly perfect Audio! Hands down best phone yet
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 9, 2025
Hey there Merranda, we appreciate your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear how pleased you are with the features and capabilities of your device, and finding it useful for a range of tasks every day. Please, reach out to us again any time in the future with questions or to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
New update sucks
on May 13, 2025
Posted by: Kaleb H
Ive owned nothing but samsung phones an this latest forced update with the new ai an system appearance, seriously sucks. Especially the new bar on the lock screen to control your media. With no way to customize it, all you do is fat finger the controls. So you can either turn it off all together an have to open your app every time or deal with it. So, I hope samsung deals with losing another customer.
Features
2 out of 5
2
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMay 14, 2025
Hey Kaleb H, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE. We know significant software updates can cause frustration as you adjust to the changes and integrate the new features in to your usage. We have provided a link to the Samsung Support Team to answer any questions about this update and help you love the new features available to you. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excited to have a new phone
on May 17, 2025
Posted by: Jane Z
Verified Purchase:Yes
I appreciated being able to chat with your Rep through your website. He cleared up a lot of my confusion. Love the phone
Performance
5 out of 5
5
Response from Samsung USBy R&R TeamMay 19, 2025
Hi Jane Z, we appreciate your feedback on your Samsung Galaxy S24 FE. We love to hear much you are loving your new phone. We hav eprovided a link to the full device manual and the Samsung Support Team to offer help in best aligning the device to your preferences, and answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New to Samsung
on May 25, 2025
Posted by: Styxx
from NORTH CAROLINA
Expertise:Intermediate
After purchasing my first Samsung im impressed with my s24fe. I wish the camera was better but its considerably better than my Motorola edge 2024. If I had a to choose again I would have went with the s24 because its not as bulky. Although the s24 and the s24fe are very similar in there specs the s24 has a better processor. If your trying to save a little like I was the s24fe is a really great option and over all a device worthy of a 5 star.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 29, 2025
Hi Styxx, thank you for your feedback on your Sasmsung Galaxy S24 FE. We love hearing that you are so pleased with the usage of your phone, and finding the features a great investment in your ecosystem. We hope you'll reach out ot us again in the future if you ever have questions or would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!
on May 27, 2025
Posted by: Jade
Expertise:Intermediate
Verified Purchase:Yes
This is a great phone! I bought this phone to replace the Samsung Galaxy S21. Battery life is good so far, but could be better. Despite this, it runs smoothly. Also, this phone takes nice photos.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 28, 2025
Hi there Jade, thank youf or your feedback on your Samsung Galaxy S24 FE. We are happy to hear that you are so pleased with the upgrade to your device, and that you are finding that it takes good photos and videos. We have provided a link to an article to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if this experience continues, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
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Written by a customer while visiting Samsung US
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