Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,760 Reviews)
Open Ratings Snapshot
Rating breakdown 1,760 reviews
5 Stars
1,366
4 Stars
309
3 Stars
54
2 Stars
21
1 Star
10
90%of customers recommend this product. 
(
82 out of 91
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Amazon phone!!
on August 21, 2025
Posted by: Beomgyuuuu
[This review was collected as part of a promotion.] When I got the phone I already had a Samsung but this one is better especially with the new ai
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is sensational.
on August 21, 2025
Posted by: Ashbee
[This review was collected as part of a promotion.] I love my phone. It's able to handle all the apps and photos I need. The AI is great and I have several versions, it is beyond helpful in problem solving and creating. I love it. I always buy Samsung phones because they're the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really a nice phone, Coming from the S22
on August 21, 2025
Posted by: OnlywaytoGOS244Me
[This review was collected as part of a promotion.] I thought it was going to be one of those regretting moves, changing phones has never been a positive experience with me.
I was wrong this time the S24-FE-a2 is just a bit larger and has the upgraded Galaxy AI that is the best part of new Samsung phones.
In my book is they are great for scheduling home and work activities and assists in keeping them separate 😀.
If you were walking the fence on what phone you would use for the next 4 years " S24 is the way to GO!"
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a very good refresh rate.
on August 21, 2025
Posted by: DrewDaDetailer
[This review was collected as part of a promotion.] I'm very excited to have the Galaxy S24 FE because I have the Galaxy S23 FE as well. This product is very useful to me for my business. The features I enjoy the most is Galaxy AI, Camera Share, Samsung DEX & the AI Intelligence features of my camera. This is one of the best Galaxy Phones that I have ever purchased.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung phone
on August 21, 2025
Posted by: Sylvia
[This review was collected as part of a promotion.] I like how easy it is to manage the android system but I think I should have no screen murrioring or u can choose to disable it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
the screen
on August 19, 2025
Posted by: jail
from michigan
Expertise:Expert
Verified Purchase:Yes
its okay screen jumps around, like its messed up on the inside
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 19, 2025
Hi there Jail, we appreciate your feedback on your Samsung Galaxy S24 FE. We know how important an uninterrupted usage experience of your device is to you, and we would love to help you with this experience. We have provided a link to a few articles to help you with this experience. We have also shared a link to the Samsung Support Team to offer assistance if this experience continues, or you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the price
on August 18, 2025
Posted by: Jenny
from Glendale
Expertise:Expert
Verified Purchase:Yes
Very good phone , very fast with good camera , i love samsung
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Okay
on August 15, 2025
Posted by: Kenzie
Expertise:Intermediate
Verified Purchase:Yes
Ever since I switch phones I now haven't had the option to use RCS chats on Google messages. The camera doesn't seem as good as my s23 fe even thou they are supposed to be the same mp
Response from Samsung USBy R&R Team, August 18, 2025
Hi there Kenzie, we appreciate you sharing your experience of your Samsung Galaxy S24 FE with us. We know how important specific features of your device are to you, and we would love nothing more than to help you resolve your frustrations. We have provided links to a few articles to help you with the camera of your device. We have also shared a link to the complete manual for your device to help you with the message settings of your devvice. Lastly, we have provided a link to the Samsung Support Team to assist you if these frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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