The controls on this unit, especially power on/off are hard to keep your finger. on. Water ends up all over the bathroom. Also, the water pulse (when fully charged) at the highest level is very weak. I'm wondering if this unit is not working correctly.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, January 7, 2026
Hello Susan71- Thank you for sharing your experience with the unit. We are sorry to hear about the difficulty you have experienced with the buttons, and we appreciate your feedback on this. While this model does not have the same strength as a countertop model, it is still designed to be effective. However, if you feel that it is not performing as expected, it might be worth checking if there is an issue with your specific unit! Please remember that it comes with a two-year warranty and we are here to help! You can reach us at 1-800-525-2774 or smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Customer Rating
1
Great while it worked
on January 7, 2026
Posted by: caroltk
I loved this when I got it. 4 months after getting it, it has stopped working. It will just blink the light and not turn on. It was amazing when it worked!
Response from waterpik.comBy Waterpik Product Support, January 14, 2026
Hello Caroltk- Thank you for letting us know about the issue with your Cordless Advanced 2.0. We understand how disappointing it is when a product you love stops working, and we are sorry to hear that this has happened. We offer a two-year warranty on this model, and we're happy to assist you. Please reach out to us at 1-800-525-2774 or email us at smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Customer Rating
4
A quite adequate product, but small reservoir
on January 8, 2026
Posted by: Edward K
The product has a nice feel, is sturdy, and the mag-charging cable is clever and avoids having a charging port that can get wet and cause a failure. The max pressure is ok but to me, could be higher - but with the water capacity quite small (holds 8 oz. -236 ml), any higher a pressure would run it out of water pretty quickly.
Works as advertised, but the ergonomics are poor. I frequently inadvertently turn off the device or change the intensity of the jet as I change my grip while using it.
Not as powerful as I would like. Wish water tank was larger.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, January 15, 2026
Hello Sissy111- Thank you for sharing your thoughts with us. We’re sorry to hear that the pressure and size of the water reservoir didn’t meet your expectations. Please know that we’ll pass your feedback on to the appropriate teams. In the future, you might consider a countertop model, which offers a larger reservoir and a wider range of pressure settings. If you’d like more information or need further assistance, please feel free to contact us at 1-800-525-2774 or email smreviews@waterpik.com.
I like this product as it does a great job at cleaning the spaces in-between my teeth. It is easy to use and easy to charge. It is a relatively convenient size, but I don't think I will travel with it since it is still pretty big. The biggest problem is that after each use, the counter get extremely wet as I think the water that remains in the device leaks out. Otherwise, I think it is very useful and a good value.