Customer reviews from waterpik.com
Waterpik - Cordless Advanced 2.0 Water Flosser With Travel Bag (Black)
Average customer rating
4
(679 Reviews)
Rating breakdown 679 reviews
5 Stars
338
4 Stars
160
3 Stars
80
2 Stars
42
1 Star
59
77%of customers recommend this product.
(
417 out of
545)
Customer Reviews for Waterpik - Cordless Advanced 2.0 Water Flosser With Travel Bag (Black)
Customer Rating
2
So disappointed I almost returned it to the store
on July 7, 2025
Posted by: DJBob
Verified Purchase:Yes
This is the second Waterpik flosser I have owned. The first one last over 5 years. The one I just bought has not worked correctly since day one. The tip does not stay anchored on to the machine when I start to floss so water comes gushing out of the top. I tried numerous times to get the tip to stay in place but they all failed. I took one of the old tips from the previous machines and tried one of them. It was a slight improvement, but if I don't apply downward pressure on the tip while using it, the tip also pops out.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, July 17, 2025
Hello DJBob- We're sorry to hear that the tip is not locking into place properly. This model is backed by a two-year warranty, and we'd be more than happy to help. Please call us at 1-800-525-2774 or email us at smreviews@waterpik.com. Thank you!
Written by a customer while visiting waterpik.com
Posted by: DiscoDiva
Verified Purchase:Yes
Waterpik works well. My model has 3 speeds. The start button is above the highest speed button, and when holding the rather heavy instrument sideways, the user cannot see the buttons. User must remember not to hit the on button if the mechanism is not in the mouth, or water will spray on walls or sink.
Written by a customer while visiting waterpik.com
Posted by: Tiggchiller.
Verified Purchase:Yes
I like that this is battery operated. It's useful for me because I travel for work. No real instructions on the tips or explanation of what they are designed for. It is petty powerful and gets the job done.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
I loved using it when it first arrived, but the battery will not recharge. So now it is an expensive paperweight.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, July 15, 2025
Hello - We're sorry for the charging difficulties you're experiencing with the WP-580 model. It does include a two-year warranty. For assistance with your unit, please contact us at 1-800-525-2774 or email smreviews@waterpik.com. Thank you.
Written by a customer while visiting waterpik.com
Posted by: Djme
Verified Purchase:Yes
Works great I use every day and night before bed. Love it
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Easy Richie
Verified Purchase:Yes
The WaterPik water flosser is very good at flossing between teeth and in the corners of the mouth. I have the portable WP580 which is easy to use, easy to clean after each use, and easy to store until the next use. I live in Fl each winter and will find it very easy to take the WP 580 with me while I am there for 5 months this winter. Also the new technology for charging the battery is easy to use with your computer and lasts for 2-3 weeks after a charge.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
I am returning this, the designer should be fired.
on July 15, 2025
Posted by: Snowflakie
This is the worst flosser ever. I have owned 4 flossers from this company and bought this to replace one whose battery is dying (a whole other problem, why can’t we replace the battery), the controls are covered by your hand while flossing so you are constantly, accidentally changing them. The tank is really quite small as well, so must be refilled to complete flossing. I am returning this.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, July 17, 2025
Hello Snowflakie- Thank you for sharing your thoughts with us. We apologize for the inconvenience you’ve experienced with your water flosser. We appreciate your feedback and are dedicated to making improvements. Please reach out if we can assist you in finding a flosser that better suits your needs. You can reach us at 1-800-525-2774 or smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Posted by: Dineen S.
Verified Purchase:Yes
Cleans my teeth & gums very efficiently & effectively
I would recommend this to a friend!
Written by a customer while visiting waterpik.com