Customer reviews from waterpik.com
Waterpik - Cordless Advanced 2.0 Water Flosser With Travel Bag (Black)
Average customer rating
4
(679 Reviews)
Rating breakdown 679 reviews
5 Stars
338
4 Stars
160
3 Stars
80
2 Stars
42
1 Star
59
77%of customers recommend this product.
(
417 out of
545)
Customer Reviews for Waterpik - Cordless Advanced 2.0 Water Flosser With Travel Bag (Black)
Posted by: MoSh7
Verified Purchase:Yes
Not impressed. It doesn't hold a charge very long. It's super clunky/awkward to use. Had I seen it in-person before just buying it online (pics are deceitful) I wouldn't have bought it. I just didn't care for the "tank" systems with the cords.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, January 23, 2025
Hello MoSh7 - We're sorry you are not impressed and that you find the model awkward to use. If interested, we do offer a 30-day money-back guarantee. For more information, please call 1-800-525-2774 or email smreviews@waterpik.com. Thank you for sharing your feedback.
Written by a customer while visiting waterpik.com
Customer Rating
1
Very disappointing
on January 25, 2025
Posted by: Upset user
I just got the Waterpik out of the box and tried to charge the device. It will not charge and I can not recommend this product. I am taking> am sending it back. Also, this product does not come with a battery charger. A lot of money for nothing
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, February 4, 2025
Hello - We are sorry you are disappointed and unable to charge the unit. The model comes with a two-year warranty. Did you try contacting us? We are here to help but need more details. Please email smreviews@waterpik.com or give us a call at (800) 525-2774 for assistance. Thank you.
Written by a customer while visiting waterpik.com
Customer Rating
2
I Wanted to Like This, but ...
on January 26, 2025
Posted by: SidMur
The water reservoir is impossible to remove. The power is so light (even on high) that I need to floss after using. Returning it.
Response from waterpik.comBy Waterpik Product Support, February 4, 2025
Hello SidMur - We're sorry to hear that you are not satisfied with the WP-580 model. To remove the reservoir, slide the reservoir release latch to the unlock position and then slide the reservoir down towards the base of the unit. If you ever change your mind and need assistance, please don't hesitate to call us at 1-800-525-2774 or email us at smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Posted by: KWB TX
Verified Purchase:Yes
This portable and easy-care product reduced my periodontal readings on my last visit!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: MaryCh
Verified Purchase:Yes
I just started using my water pik, it’s messy, but the shower is a good place to use it. I haven’t noticed an difference yet.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: IRobe
Verified Purchase:Yes
I find the buttons too sensitive, my previous model had switches which were a deliberate push. With the buttons I find I'm changing sensitivty by accident or switching on/off when I don't mean to. Appreciating this may be me and a learning curve but feel like it should be ok out of the box without being able to accidentally change sensitivity modes or on/off.
Response from waterpik.comBy Waterpik Product Support, March 3, 2025
Hello IRobe- Thank you for your feedback. We're sorry to hear about your experience. We understand there can be a bit of a learning curve, and it may take some practice. Your input is valuable to us and will be shared with our product development team. If you ever need assistance, please feel free to contact us!
Written by a customer while visiting waterpik.com
Posted by: Shanks
Verified Purchase:Yes
This unit replaced the one I ha that ran on batteries. This is a much better product as the batteries would need to be replaced very often. Does a great job.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Schoolmom
Verified Purchase:Yes
I like it but thought it would be more powerful. On the other hand, more power most likely isn’t good for the gums. I definitely use warmer water. Cold shocks my teeth a bit. It’s taking me a bit of time to get used to it. I wish they would have labeled the different attachments.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com