Customer reviews from Nespresso USA
Nespresso - Vertuo POP+ by Breville - Lilac Purple
Average customer rating
4.4
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
39
4 Stars
6
3 Stars
0
2 Stars
4
1 Star
3
85%of customers recommend this product.
(
41 out of
48)
Customer Reviews for Nespresso - Vertuo POP+ by Breville - Lilac Purple
Customer Rating
2
Stopped working after about a year
on February 13, 2026
Posted by: Jj
This broke after about a year. I would have a blinking red light error and couldn't find any solutions across the internet. This is apparently a common issue if you look it up.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, February 14, 2026
Thank you for your review. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. Please call us directly at, 800-562-1465, we'll be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Faulty
on February 9, 2026
Posted by: DMTRS
It has started leaking, and slightly bending the caps. I did troubleshooting with an agent over the phone, and it did resolve the issue for about 5 cups . The "cleaning" he talked me through isn't working now. Now I have a stockpile of coffee, and no way to make it.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, February 10, 2026
Thank you for your review, Denise. We're glad you reached out to us for a resolution but understand that the fix was not long-lived. Please call again, 800.562.1465, to share your concerns and our Machine Expert will be pleased to assist you in coming to a satisfactory resolution. Your Vertuo Pop+ is covered under a one-year warranty with repair and replacement service as needed, so we look forward to hearing from you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Vertuo Pop review
on February 3, 2026
Posted by: Sabby
from New York
[This review was collected as part of a promotion.] This is my first ever Nespresso machine, and I am honestly pleased by it! It is the perfect machine to use when you are running short on time and need to make a quick cup of coffee. I love it even more that I got it in my favorite color, lilac!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple easy machine
on February 3, 2026
Posted by: Chan
[This review was collected as part of a promotion.] It is reasonable price machine. recommended for everybody
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great for a tight kitchen space!
on February 3, 2026
Posted by: dgrussel
from Alexandria, VA
[This review was collected as part of a promotion.] Great for a small home, exactly what we were looking for. With limited kitchen space it makes a perfect cup every time!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yummy
on February 2, 2026
Posted by: Tegan311
from NJ
[This review was collected as part of a promotion.] Delicious espresso! I enjoy every coffee, very smooth and yummy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Highly recommended!
on February 1, 2026
Posted by: Aresisthesweetestdog
from Colorado
[This review was collected as part of a promotion.] I am so happy I bought this! It makes delicious coffee and doesn't take up much counter space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on January 31, 2026
Posted by: Kg1234
[This review was collected as part of a promotion.] Ordered online and it shipped the same day. The coffee is so smooth and the machine fits perfectly in my office!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA