Customer reviews from Nespresso USA
Nespresso - Vertuo POP+ by Breville - Lilac Purple
Average customer rating
4.3
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
31
4 Stars
3
3 Stars
0
2 Stars
4
1 Star
3
82%of customers recommend this product.
(
31 out of
38)
Customer Reviews for Nespresso - Vertuo POP+ by Breville - Lilac Purple
Customer Rating
2
Poor Design
on January 18, 2026
Posted by: Rachel
We got this machine because it could brew all the different sizes and was a more compact deisgn. But it's so poorly deisgned that closing the top down is always a guessing game (sometimes it doesn't close right), and it's too short to put a tall glass underneath it, which is required for the larger size capsules!
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., January 20, 2026
We're disappointed to hear this, Rachel, and we hope you know that we're always here to help! Please call us to speak with a machine expert at 800-562-1465 where we are available 24/7. We look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
2
Good Brew but few options
on January 16, 2026
Posted by: Lindsay K21
from Rochester, NY
The taste is good but the spout/tray design is flawed.
I also find that the nespresso really limits your options. I love to explore small batch roasters but you can't do that with these machines... you get nespresso branded or Starbucks and thats it. Its disappointing. My Kerrigan and pour over get more use than the nespresso.
I also find that the nespresso really limits your options. I love to explore small batch roasters but you can't do that with these machines... you get nespresso branded or Starbucks and thats it. Its disappointing. My Kerrigan and pour over get more use than the nespresso.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, January 17, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Wish I had picked a different machine
on January 15, 2026
Posted by: JL26
from NY
Every other time I make my coffee, the red light comes on. I tried cleaning it, changing the water... I have to unplug, replug, every time it does this. Now one of he sections that grabs the pods broke so I manually take the old pod out. I've had the machine for 2 months. I love the coffee but this machine is awful.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, January 16, 2026
Thank you for your honest review. We're available 24/7 to assist you with your Vertuo Pop+, please call us directly, 800.562.1465, and a Machine Expert will be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Convenient Machine!
on January 3, 2026
Posted by: belle
from Los Angeles, CA
I received this machine after owning a Keurig and an espresso machine for years. I recently got into lattes and for someone who hates getting up early in the morning, this machine is prefect for making on the go iced lattes. The machine does the work, and I don’t have to do much cleanup. Sooooo worth having. Great for guests too.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beyond great
on January 2, 2026
Posted by: Momma2025
from North Carolina
[This review was collected as part of a promotion.] I love it! Makes coffee in the mornings so much easier. I’m a new mom so not much time to prep a coffee pot and wait for it to finishing brewing. The Vertuo pop plus is so quick and easy making my mornings a breeze.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple and powerful
on January 1, 2026
Posted by: Mitchell
from Cleveland
[This review was collected as part of a promotion.] Used it for a month, easy to use, coffee was delicious, got a bunch as chirsmas gifts for my friends
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yummy coffee and easy to use machine!
on December 25, 2025
Posted by: Trei28
from Virginia
[This review was collected as part of a promotion.] I love it so much. My daughter bought it for me and I haven’t put it down since! For Christmas I got even more coffee capsules and I’m so happy to have my at home cafe.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy, fancy coffee
on December 20, 2025
Posted by: Nespresso Momma
from Charlottesville, VA
[This review was collected as part of a promotion.] Perfect size for my home coffee bar. Easy to set up and easy to use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA