Customer reviews from Nespresso USA
Nespresso - Vertuo POP+ by Breville - Lilac Purple
Average customer rating
4.4
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
22
4 Stars
0
3 Stars
0
2 Stars
3
1 Star
2
80%of customers recommend this product.
(
20 out of
25)
Customer Reviews for Nespresso - Vertuo POP+ by Breville - Lilac Purple
Customer Rating
1
Faulty
on February 9, 2026
Posted by: DMTRS
It has started leaking, and slightly bending the caps. I did troubleshooting with an agent over the phone, and it did resolve the issue for about 5 cups . The "cleaning" he talked me through isn't working now. Now I have a stockpile of coffee, and no way to make it.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, February 10, 2026
Thank you for your review, Denise. We're glad you reached out to us for a resolution but understand that the fix was not long-lived. Please call again, 800.562.1465, to share your concerns and our Machine Expert will be pleased to assist you in coming to a satisfactory resolution. Your Vertuo Pop+ is covered under a one-year warranty with repair and replacement service as needed, so we look forward to hearing from you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
New to us
on September 4, 2025
Posted by: ANDY
from Portland, Oregon
[This review was collected as part of a promotion.] Never had an espresso maker before, makes really good espresso. Wish we would have boughten the bigger one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple and powerful
on January 1, 2026
Posted by: Mitchell
from Cleveland
[This review was collected as part of a promotion.] Used it for a month, easy to use, coffee was delicious, got a bunch as chirsmas gifts for my friends
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and tastes great.
on July 10, 2025
Posted by: cm1015
from Long Island New York
[This review was collected as part of a promotion.] I love making my coffee at home. This machine is so easy to use. I got the Samra Origins coffee by The Weeknd, and it's so good! Very affordable machine and coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Convenient Machine!
on January 3, 2026
Posted by: belle
from Los Angeles, CA
I received this machine after owning a Keurig and an espresso machine for years. I recently got into lattes and for someone who hates getting up early in the morning, this machine is prefect for making on the go iced lattes. The machine does the work, and I don’t have to do much cleanup. Sooooo worth having. Great for guests too.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Good Brew but few options
on January 16, 2026
Posted by: Lindsay K21
from Rochester, NY
The taste is good but the spout/tray design is flawed.
I also find that the nespresso really limits your options. I love to explore small batch roasters but you can't do that with these machines... you get nespresso branded or Starbucks and thats it. Its disappointing. My Kerrigan and pour over get more use than the nespresso.
I also find that the nespresso really limits your options. I love to explore small batch roasters but you can't do that with these machines... you get nespresso branded or Starbucks and thats it. Its disappointing. My Kerrigan and pour over get more use than the nespresso.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, January 17, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to make coffee
on January 26, 2026
Posted by: CofeeLover123
from San Jose, CA
[This review was collected as part of a promotion.] Very easy and convenient to use. Just one button to push, now I can make coffee to take to work in the morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yummy
on February 2, 2026
Posted by: Tegan311
from NJ
[This review was collected as part of a promotion.] Delicious espresso! I enjoy every coffee, very smooth and yummy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA