Customer reviews from Nespresso USA
Nespresso - Vertuo POP+ by Breville - Lilac Purple
Average customer rating
4.2
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
25
4 Stars
2
3 Stars
0
2 Stars
4
1 Star
3
78%of customers recommend this product.
(
25 out of
32)
Customer Reviews for Nespresso - Vertuo POP+ by Breville - Lilac Purple
Customer Rating
2
Stopped working after about a year
on February 13, 2026
Posted by: Jj
This broke after about a year. I would have a blinking red light error and couldn't find any solutions across the internet. This is apparently a common issue if you look it up.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, February 14, 2026
Thank you for your review. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. Please call us directly at, 800-562-1465, we'll be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I Love the coffee!
on March 16, 2026
Posted by: Cheribaby espresso
from West palm beach florida
[This review was collected as part of a promotion.] I love the iced coffee with foam it’s so good everytime I make it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Not a fan
on March 26, 2026
Posted by: Court
Way more of a hassle than it’s worth. First the pods are so expensive. So I found a kit to refill my own but they cause the machine to clog. I now have to rinse it almost everyday but I use it. Not worth it for the money.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 26, 2026
We're sorry you did not enjoy the Nespresso experience, Court. All Nespresso machines come with at least a one-year warranty. Please give us a call at, 800.562.1465, we'll be happy to help assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
1
on January 24, 2026
Posted by: MT
I purchased the Nespresso Vertuo Pop in September, 2025. After about three months of use, the coffee began tasting bitter and weaker than expected despite using the same pods and filtered water. I followed the recommended cleaning and descaling steps, but the taste did not improve. I hope this can be addressed, as I previously had a very good experience with other Nespresso machines.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
on April 21, 2025
Posted by: Leanne
from North Carolina
Love it love it Love it it's exactly what I was looking for in taste.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent coffee every time!
on September 3, 2025
Posted by: Gabs
from Hallandale beach florida
[This review was collected as part of a promotion.] 5/5 nespresso does not disappoint i love my new coffee machine so far I'm very tried the active and the golden caramel and both are so good especially over ice and sweet cream.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving It
on November 22, 2025
Posted by: TyLo
from Fort Wayne, IN
[This review was collected as part of a promotion.] I bought this for my bestie as an early Christmas gift and she absolutely loves it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Pop Plus is a great machine!
on December 7, 2025
Posted by: KJW99
from St Paul, Minnesota
[This review was collected as part of a promotion.] I bought this as a gift, and the recipient is very pleased. She likes the different types of coffees it can make and the compact size. The lilac is a fun "pop" of color to add to the kitchen.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA