Customer reviews from Nespresso USA
Nespresso - Vertuo POP+ by Breville - Lilac Purple
Average customer rating
4.3
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
31
4 Stars
3
3 Stars
0
2 Stars
4
1 Star
3
82%of customers recommend this product.
(
31 out of
38)
Customer Reviews for Nespresso - Vertuo POP+ by Breville - Lilac Purple
Customer Rating
5
on March 26, 2026
Posted by: Paul
Best coffee I've ever had. The crema is out of this world, it's like whipped coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Beautiful!!
on March 18, 2026
Posted by: Little Lilac
from Washington
[This review was collected as part of a promotion.] Love all their flavors, needed a second one for my small office and this was perfect! Super easy to use and takes up no space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I Love the coffee!
on March 16, 2026
Posted by: Cheribaby espresso
from West palm beach florida
[This review was collected as part of a promotion.] I love the iced coffee with foam it’s so good everytime I make it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the Change
on March 11, 2026
Posted by: Fi
from New York
[This review was collected as part of a promotion.] It’s been amazing so far. I’ve been testing out flavors and getting used it it. It’s a bit buggy ( residual water where pods sit) but other than that it’s pretty easy to use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic coffee!
on March 6, 2026
Posted by: Jenn88
from Milledgeville, GA
[This review was collected as part of a promotion.] Best coffee I’ve ever had! It’s so smooth and nice! I can’t wait to try more flavors!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Stopped working after about a year
on February 13, 2026
Posted by: Jj
This broke after about a year. I would have a blinking red light error and couldn't find any solutions across the internet. This is apparently a common issue if you look it up.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, February 14, 2026
Thank you for your review. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. Please call us directly at, 800-562-1465, we'll be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Faulty
on February 9, 2026
Posted by: DMTRS
It has started leaking, and slightly bending the caps. I did troubleshooting with an agent over the phone, and it did resolve the issue for about 5 cups . The "cleaning" he talked me through isn't working now. Now I have a stockpile of coffee, and no way to make it.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, February 10, 2026
Thank you for your review, Denise. We're glad you reached out to us for a resolution but understand that the fix was not long-lived. Please call again, 800.562.1465, to share your concerns and our Machine Expert will be pleased to assist you in coming to a satisfactory resolution. Your Vertuo Pop+ is covered under a one-year warranty with repair and replacement service as needed, so we look forward to hearing from you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Vertuo Pop review
on February 3, 2026
Posted by: Sabby
from New York
[This review was collected as part of a promotion.] This is my first ever Nespresso machine, and I am honestly pleased by it! It is the perfect machine to use when you are running short on time and need to make a quick cup of coffee. I love it even more that I got it in my favorite color, lilac!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA