Customer Reviews for Rayovac - Zinc Air 312 1.45 V Hearing Aid Battery 6 pk
Customer Rating
1
I NEED TO SEE A VIDEO - this missed QC !
on December 10, 2024
Posted by: ADub
from Houston, Tx
Gender:Female
I wear hearing aids and am not yet a senior, but here I am, struggling and prying and breaking out tools because scissors can BARELY cut through this packaging! I feel sad and sorry for seniors that struggle with the original packaging, anyways! I am all for children safety, but these batteries don't run tonka trucks! This is BEYOND ridiculous and there is NO way anyone on a quality control team actually tried to get through this packaging with a normal pair of scissors. I NEED TO SEE A VIDEO OF THE SUGGESTED PROCESS TO ACCESS THESE BATTERIES IN THIS CHILD RESISTANT PACKAGING. Or I am NEVER buying Rayovac again. Customer service is horrible already!
Battery life is fine but trying to get to a new battery is ridiculously difficult. I don't have arthritis or any issues with my hands, so I can imagine how difficult getting into the packaging is for those that do. And who carries scissors around all the time? Please reconsider the packaging or offer both child-proof and non-child-proof as options.
There is no way you can open this new packaging for 312 hearing aid batteries with scissors. Even a knife cutter won't open them. Have to have screwdriver & two plyers. This is unacceptable. What if you are out and your hearing aid batteries go out. You have to have screwdriver & plyers with you & spend about 5 minutes & struggle to get them opened. It's rediculous there has to be another solution. I'm sure you have been swamped with complaints. Elderly people will not be able to get them opened. I feel sorry for them.
Great batteries, VERY DIFFICULT packaging. I will be modifying the packaging so I don't have to (try to) carry scissors or cutting devices on the airplane. These are childproof AND adult-proof. I'm still playing complex piano and doing fine woodwork, so it's not me. Somebody goofed in the packaging design and approval / beta testing process
Industrial designers with children, please check in and help this situation!
If anyone in customer support reads this, I certainly hope you will reconsider what you have done with the packaging. As everyone else said -- who carries scissors everywhere you go to open the package. And even after cutting the plastic, it is still impossible to retrieve the hearing aid. Plus, after cutting, the plastic is still strong enough that it cut my finger while trying to get the hearing aid out. I am speechless to think that this could have passed quality assurance testing before marketing!
Batteries are OK, not significantly different from any other… BUT the packaging SUCKS… not only is it child proof but adult proof as well. I don’t always have a pair of scissors at hand when I need to change batteries.