Customer Reviews for Rayovac - Zinc Air 312 1.45 V Hearing Aid Battery 6 pk
Customer Rating
1
Terrible packaging
on December 13, 2024
Posted by: Ronan
from Oklahoma
Gender:Male
Bought the 312 hearing aid batteries with “child resistant packaging”. Worst packaging ever for senior users. Scissors don’t begin to cut it. Had to find heavy duty shears to open it. Saying that most users can open it in less than a minute is a joke. I can open every other hearing aid battery package in a couple of seconds with no tools. I’m done with Rayovac batteries.
I've used Rayovac 312's for quite a few years. If Rayovac is trying to get out of the hearing aid battery business; You have certainly taken a great first step. Even as a Senior, why would I have to take anywhere close to a minute to get a battery out of the packaging. There's a pair of scissors in the picture...a chainsaw would be a better description. Thank Goodness there's the Internet. Good Bye Rayovac 312's.
Who in the world designed the new packages of 312 batteries? "child resistant", also senior resistant, CNA resistant, LPN resistant, and RN resistant. Had to take the package to maintenance department and have it cut open with a rotary tool. I consider this REDICULOUS!! You had a good design where you rotate the batteries around to an opening, and simply drop the battery out. Who ever thought this new design was a good idea needs to have their employment with Rayovac reevaluated.
I wear hearing aids and am not yet a senior, but here I am, struggling and prying and breaking out tools because scissors can BARELY cut through this packaging! I feel sad and sorry for seniors that struggle with the original packaging, anyways! I am all for children safety, but these batteries don't run tonka trucks! This is BEYOND ridiculous and there is NO way anyone on a quality control team actually tried to get through this packaging with a normal pair of scissors. I NEED TO SEE A VIDEO OF THE SUGGESTED PROCESS TO ACCESS THESE BATTERIES IN THIS CHILD RESISTANT PACKAGING. Or I am NEVER buying Rayovac again. Customer service is horrible already!
Battery life is fine but trying to get to a new battery is ridiculously difficult. I don't have arthritis or any issues with my hands, so I can imagine how difficult getting into the packaging is for those that do. And who carries scissors around all the time? Please reconsider the packaging or offer both child-proof and non-child-proof as options.
There is no way you can open this new packaging for 312 hearing aid batteries with scissors. Even a knife cutter won't open them. Have to have screwdriver & two plyers. This is unacceptable. What if you are out and your hearing aid batteries go out. You have to have screwdriver & plyers with you & spend about 5 minutes & struggle to get them opened. It's rediculous there has to be another solution. I'm sure you have been swamped with complaints. Elderly people will not be able to get them opened. I feel sorry for them.