Customer Reviews for Filtrete - 12 in. W X 12 in. H X 1 in. D 1500 MPR Pleated Ultra Allergen Filter 1 pk
Customer Rating
1
Terrible odor when installed in heating system
on February 15, 2021
Posted by: Sam123
from Haymarket, VA
Gender:Male
I just installed 3 Filtrete 1500 filters and there is a terrible odor coming out of my heating system. I never had this problem with any other filters in the past. I hope the odor goes away after a day or so otherwise I am returning this product.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete, Social Care, February 16, 2021
Hello - We are sorry to hear of the trouble. We would like to better understand your experience. Our filters are designed to be installed one filter at a time. Please connect with us directly at 1-800-388-3458 M-F 8am-5pm CT.
I have a new Carrier system and when I installed the Advanced Allergen filter, there is a high pitched whistle. It fits very snug into the space with no air blowing around it. If I remove the filter it goes way. So very disappointed as I have asthma.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete Brand, Social Care, November 24, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-388-3458 Mon-Fri 8am-5pm CT.