I purchased the #1550 accordion style 16x25x4 inch filter. The packaging is terrible. Every side of the filter was glued to the cardboard packaging. I ended up having to tear each glued section which caused the filter to bend and white padding to pull out like a cotton ball. I previously have used Aprilaire filters, but they discontinued the style I use. This filter’s quality is a poor substitute . Try to have one of your employees open the filter box and you will see what I mean. I can’t believe others have not complained about this packaging flaw before.
Response from filtrete.comBy 3M-Filtrete Care Team, 3M-Filtrete, June 19, 2025
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-388-3458 Monday-Friday 8:00am-4:30pm CT.