Customer Reviews for Thermacell - Insect Repellent Device For Mosquitoes 1 pk - Green
Customer Rating
5
gotta have works great
on November 11, 2021
Posted by: jabo
from southeast georgia swamps and coast
I had 6 of these that i bought them for Christmas gifts for family who hunt and fish as they were the best for keeping mosquitoes and sand nats off from biting you . we all loved them and I now 2 older models and 4 that are only around 5 years old. this is one product that i will own and use as long as i am able to hunt and fish as i am 74 now and still love hunting and fishing and working outside , best thing i have found to keep bugs away from you .
I would recommend this to a friend!
Response from thermacell.comBy Customer Service, November 29, 2021
Thank you for the positive review. We enjoy hearing stories like this and are glad Thermacell is able to help you stay outdoors longer without those pesky mosquitoes. Thank you for being a loyal customer.
Purchased the MR300 as a second one to use for deer hunting as I keep the older one in my turkey vest. First time with it in the woods and it won’t light. I can hear the gas flowing when switching it on ( and it’s a new full cartridge), and pushing the ignite button lights the gas, but it won’t stay lit (no glowing from flame in the viewing window). Quality of these new versions is no where near that of the unit I’ve owned for almost 15 years. Very disappointing.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, October 29, 2021
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
I had the old unit with the turn knob to turn on the fuel and the small button to light it. It worked great for many years. When it finally quit working I immediately bought another only it was this “new and improved” unit. Well the little switch for the gas gets turned on all the time when not in use and empties the fuel cartridge. The bigger ignition button requires multiple clicks before the gas lights. If I ever find the old model I’ll buy as many as I can find cause you can’t be in the woods in South Georgia without one of these. If it worked why change it.
Took this hunting twice in Florida and mosquitoes were landing on the thermacell even while it was on. The new thermacells don’t work like the old ones did. Sad. Would not reccomend buying. This review probably won’t even go up.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, September 29, 2021
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you. We would like to send new refills or replacement.
I received this product as a gift from a friend . It worked great in New Jersey but its real test was Cape Cod this year . The outer cape including Wellfleet where we stay had the worst mosquito problem in over 40 years. They just swarmed you when you went out side. The first time we went there this summer we did not have the thermacell and we were bitten constantly. The second week we went up we we had the Mr300 and it was incredible. We could sit out in the evening without one mosquito bothering us. It actually was incredible the difference. To show you how bad the mosquitos were this year a company called Mosquito Squad based in Wellfleet had 55 employees and they worked 6 days a week to try and control the problem. The thermacell solved the problem for us and we will never go up to the cape again without it.
I've had one of these for probably 10 years, and it does exactly what it says. If you want to watch our complete review, the link to our YouTube video is below!
I bought this HOPiNG to be able to sit on my patio without being “eaten alive” with mosquitoes! Only to have my wife declare you wasted money on this product and I have gotten bitten even worse than before!
This is not what I expected! I have used the first12-hours fuel cartridge with much or any success! I WILL try one more cartridge to see if this one was a fluke! If NOT this is False Advertising, my wife and are were stifling around the table on my back patio
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, September 13, 2021
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.