Customer reviews from thermacell.com
Thermacell - Insect Repellent Device For Mosquitoes 1 pk - Green
Average customer rating
4.1
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
157
4 Stars
16
3 Stars
13
2 Stars
13
1 Star
33
80%of customers recommend this product.
(
163 out of
203)
Customer Reviews for Thermacell - Insect Repellent Device For Mosquitoes 1 pk - Green
Customer Rating
1
Pads became worse
on May 7, 2024
Posted by: Maud
I agree with other reviewers that te pads have changed. They turn white after an hour. Not after 4 hours. Please Therrmacell react to this. What has happened? Isn't it a problem that they turn white so soon. Will they still work? Have they changed? What is going on? The refills already cost a fortune and now they work just 1 hour. It is the only device that works! But normally people cannot afford it anymore like this.
No, I would not recommend this to a friend.
Response from thermacell.comBy Consumer Services, May 7, 2024
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
1
Poor performance (repeat)
on April 5, 2024
Posted by: Cpprater
from Tennessee
Worked one time. Would never light again. My third purchase. Three times a charm. Expensive lesson learned. I've bought my last thermacel
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Consumer Support, April 8, 2024
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: Nemo
from Illinois
Verified Purchase:Yes
Decent but not as nice as my 1st generation. The clip would be a nice addition if it actually stayed attached to the thermacell device. Mine falls off all the time. The new case is also kind of cheaply made compared to the old heavier duty one and now only has one pocket instead of two.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
My doctor recommended the thermacel insect repellent to me. I used it while deer hunting in an area with a river, a large creek and many drainage ditches. With all that water it is plagued with mosquitoes. Not a a one landed on me while I used the thermacell.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Elayne d
Verified Purchase:Yes
This is a small but effective product. I’ve used it twice and both times mosquitoes were present and 20 minutes after turning on they were gone. So small and clips right onto my backyard table. I really like it 👍 I would recommend. I live in Massachusetts
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Jeff M
from Nashville, TN
Verified Purchase:Yes
Thermacell is my go to for outdoors. About a year ago I started to develop an allergic reaction to sprays and deet. Thermacell keeps my outdoors fun in TN where the insects can get maddening during warm weather.
No, I would not recommend this to a friend.
Written by a customer while visiting thermacell.com
Customer Rating
3
Worked great 5 times THEN NOTHING
on June 12, 2023
Posted by: Zenyatta
from Fayetteville NC
Worked great five times. No mosquitos but now does t get warm so doesn’t work.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service , June 19, 2023
Hi,
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: Jaci
from Tennessee
Verified Purchase:Yes
Worked like a charm. Kept me bug free during turkey hunting.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com