Customer reviews from thermacell.com
Insect Repellent Device For Mosquitoes 1 pk
Average customer rating
4.1 out of 5
4.1
(227 Reviews)
Open Ratings Snapshot
Rating breakdown 227 reviews
5 Stars
154
4 Stars
16
3 Stars
12
2 Stars
13
1 Star
32
80%of customers recommend this product. 
(
163 out of 203
)
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Customer Reviews for Insect Repellent Device For Mosquitoes 1 pk
Customer Rating
1 out of 5
1
Does not stay lit
on August 31, 2025
Posted by: Avid camper
from wisconsin
I bought this in July 2025, and the little red light letting me know this is lit no longer lights up, and I keep having to push the start button because it doesn't stay lit.
Response from thermacell.comBy Jackie AConsumer ServicesSeptember 3, 2025
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5 out of 5
5
These are the greatest
on October 3, 2025
Posted by: Darrel
from Wisconsin
I use them for early fall deer hunting, I am able to sit in my deer blind all day long without a mosquitto, just a reminder, pad need to be replaced every 2 hours
Written by a customer while visiting thermacell.com
Customer Rating
1 out of 5
1
New model not as good as the old
on October 9, 2025
Posted by: Mosquito bites
from Baton Rouge, Louisiana.
Bought two of the original thermacell when they first came out. They worked perfectly and kept the mosquitoes away. This hunting season I bought a new one after the bottom that covers the butane, broke. The new model does not heat up enough and DOES NOT keep mosquitoes away. I got eat up. The next morning I used my old one and it again worked flawlessly minus the bottom cover.
Response from thermacell.comBy Consumer ServicesOctober 10, 2025
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
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