Customer reviews from thermacell.com
Thermacell - Insect Repellent Device For Mosquitoes 1 pk - Green
Average customer rating
4.1
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
155
4 Stars
16
3 Stars
13
2 Stars
13
1 Star
33
80%of customers recommend this product.
(
163 out of
203)
Customer Reviews for Thermacell - Insect Repellent Device For Mosquitoes 1 pk - Green
Customer Rating
1
Junk
on July 24, 2018
Posted by: Blackdiamond300
from Springfield,OR
Cant even get the thing to start. Been at it for a half an hour and still wont turn on. I am being eaten alive. Biggest waste of money. Do not buy.
No, I would not recommend this to a friend.
Response from thermacell.comBy Josh S, Customer Service, July 24, 2018
Thanks for your review, and we're sorry that your Thermacell isn't meeting your expectations. Please contact us at service@thermacell.net or 1-866-753-3837 and we'll make it right. All Thermacell products have a 100% Satisfaction Guarantee. Note: Some Thermacell products have an altitude limitation - if you are over 4500 feet, try our Backpacker or Radius models.
Written by a customer while visiting thermacell.com
Customer Rating
5
Finally, a really effective solution.
on July 10, 2018
Posted by: Royal
from Virginia Beach, VA
I've given up sprays, etc., and could not believe how effective the MR300 really is for protecting this mosquito magnet (me). Because it takes a few minutes to heat up, I turn it on prior to going outside to "supervise" my two pups as they run around in the fenced in area.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Does not work
on June 25, 2018
Posted by: Brown
from Downey, California
I bought this so I can use it on my back yard and I still get mosquitoes bites
No, I would not recommend this to a friend.
Response from thermacell.comBy Josh S, Customer Service, June 26, 2018
Thanks for your review and we are sorry Thermacell isn't meeting your expectations.
Please contact us at service@thermacell.net or 1-866-753-3837 and we'll make this right with a replacement or refund (receipt required for refund). All Thermacell products come with a 100% Satisfaction Guarantee.
Before you reach out, we would suggest trying two things:
1) Please ensure you see a small light through the view hole to ensure the device is on.
2) If your device will not turn on, please let the fuel flow for 2 minutes without pressing start. This can purge any dust or debris that may have settled inside of the device.
If this doesn't solve the problem, please contact us.
Please contact us at service@thermacell.net or 1-866-753-3837 and we'll make this right with a replacement or refund (receipt required for refund). All Thermacell products come with a 100% Satisfaction Guarantee.
Before you reach out, we would suggest trying two things:
1) Please ensure you see a small light through the view hole to ensure the device is on.
2) If your device will not turn on, please let the fuel flow for 2 minutes without pressing start. This can purge any dust or debris that may have settled inside of the device.
If this doesn't solve the problem, please contact us.
Written by a customer while visiting thermacell.com
Customer Rating
5
Great Product
on June 24, 2018
Posted by: Kay57
from Phoenix, AZ
I just wanna say that your Thermacell Mosquito Repellant system is absolutely fantastic!! I'm just replacing one that I've had 3 summers!! This item is odorless, works great, and being in Phoenix during monsoons that says a whole lot!! My laundry is on the patio and not only do I not get bit, my clothes don't get that repellant smell!! There is no fire, no extra heat!!! And it is easily portable even being on!! Thank you sooo much for a great product!! Always a fan of Thermacell!!
Kay Macias
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Very Good Product
on June 22, 2018
Posted by: OBoy123
from South Florida
We live on a small canal in South Florida and the mosquitoes can be bad anytime of the day. Fellow backpacks carrier them so I got on for my back yard and patio area, my wife's only complaint is the odor of the repellent which I very rarely notice. We both appreciate that the mosquitoes are not around once we turn on our MR300.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Works very well.
on June 21, 2018
Posted by: Mikey
from Trenton NJ
I know this product work very well and it keeps the bugs away.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Does the job well
on June 21, 2018
Posted by: danl
from Cornish NH
The only real downside is that I sometimes forget to turn them off when we go inside after dinner on the porch; what a waste of butane.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Does its job!
on June 21, 2018
Posted by: Greenmountaingrandpa
from Brandon, Vermont
I own two of these Repellers. They work very well. I use them at home and while hunting. They are well worth the investment.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com