Customer reviews from thermacell.com
Insect Repellent Device For Mosquitoes 1 pk
Average customer rating
4.1
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
154
4 Stars
16
3 Stars
12
2 Stars
13
1 Star
32
80%of customers recommend this product.
(
163 out of
203)
Customer Reviews for Insect Repellent Device For Mosquitoes 1 pk
Customer Rating
1
Not Effective for Mosquitos
on August 16, 2021
Posted by: bkillam
from MA
I purchased this to help with mosquitos around the campsite instead of constantly using sprays. Unfortunately it was completely ineffective. I tried both a new fuel cell and a new pad and it was still ineffective.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, August 17, 2021
Thank you for this insightful feedback. We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Contact Thermacell directly and we can work with you to make things right.
Written by a customer while visiting thermacell.com
Posted by: Anonymous
from NW Minnesota
Verified Purchase:Yes
I have been guiding bear hunts in NW Minnesota for better than 15 years, everyone of my hunters go out with a Thermacell, they work GREAT!!!!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
3
Quit working
on August 21, 2021
Posted by: Tim 27
from Springfield, Oh
Purchased about 13-16 months ago and now out of warranty. It Quit Working. I just bought a new box of fuel & repellent pads and have only used a couple. There is no fuel flow to heat the pads. It kept the mosquitos of of my back porch and away from the front of my camper when it worked. so I suppose I need to buy another one because the fuel cells are proprietary. Frustrating!!!
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, August 23, 2021
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: Papabuckeye
Verified Purchase:Yes
Works great! Easy to operate and really like the belt clip.
Written by a customer while visiting thermacell.com
Customer Rating
1
Dead after 1 season!
on September 3, 2021
Posted by: DMG1
from Ontario
I bought this product a year ago, used it last summer and it worked pretty good. Bring it out this summer, would not start. I had an extra battery, I installed that, it wouldn’t start. I bought a package of fresh batteries, installed one and it wouldn’t work. Totally frustrated!
No, I would not recommend this to a friend.
Written by a customer while visiting thermacell.com
Posted by: ChristineH
Verified Purchase:Yes
We've used this twice and both times had mosquitos flying around us and we got bit.
Response from thermacell.comBy Customer Service, September 8, 2021
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
2
Not a sure thing :(
on September 13, 2021
Posted by: RockyTop98
from Madison, AL
I bought this HOPiNG to be able to sit on my patio without being “eaten alive” with mosquitoes! Only to have my wife declare you wasted money on this product and I have gotten bitten even worse than before!
This is not what I expected! I have used the first12-hours fuel cartridge with much or any success! I WILL try one more cartridge to see if this one was a fluke! If NOT this is False Advertising, my wife and are were stifling around the table on my back patio
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, September 13, 2021
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
Love My Thermacell
on September 14, 2021
Posted by: Review This Thing
from North Carolina
I've had one of these for probably 10 years, and it does exactly what it says. If you want to watch our complete review, the link to our YouTube video is below!
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting thermacell.com