Customer reviews from thermacell.com
Thermacell - Insect Repellent Device For Mosquitoes 1 pk - Green
Average customer rating
4.1
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
155
4 Stars
16
3 Stars
13
2 Stars
13
1 Star
33
80%of customers recommend this product.
(
163 out of
203)
Customer Reviews for Thermacell - Insect Repellent Device For Mosquitoes 1 pk - Green
Customer Rating
2
Not very happy
on July 24, 2025
Posted by: Deh1215
from Ohio
I bought this device 2 months ago and now it will not turn off and it empties the fuel cell just sitting.
Response from thermacell.comBy Jackie A, Consumer Services, July 27, 2025
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
Works perfectly!!!
on June 28, 2025
Posted by: Mudman
from Elizabeth Colorado
Those is my second one I've bought, they work great
Written by a customer while visiting thermacell.com
Customer Rating
5
Works good.
on May 20, 2025
Posted by: CParker
from Lynchburg, VA
I never go in the turkey woods without it. I also take it with me fishing just about every time.
Written by a customer while visiting thermacell.com
Customer Rating
1
Quality has gone too crap
on October 4, 2024
Posted by: Stump Jumper
from Georgia
Bought as a back up to the old one.....The new one won't light....The new one won't light...Can you hear me now!!!!! Brand New Brand New Can you Hear me now
No, I would not recommend this to a friend.
Response from thermacell.comBy Consumer Services, October 7, 2024
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
Was not a believer but WOW
on June 24, 2024
Posted by: MN Explorer
from Hermantown, MN
Read the reviews but still was not a believer. I purchased the MR300 hunt pack to try on a upcoming fishing trip to Canada. Had it with me when I was in one of the National Forests in MN to check out a remote trout lake. Had my lantern burning with citronella and cedar fuel yet the mosquitos were still super thick. Went to the truck, opened the Thermacell box, installed the fuel and pad, turned it on and one click the unit started heating up. Within 10 minutes there was not a mosquito around me. When I would walk out of it's range, I would be covered with them again. Once back in town I told 36 friends, family, and coworkers about it. Since that time, at least 18 of those people have purchased them. Great product. Get yourself a couple.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Aesome
on May 17, 2024
Posted by: KY hunter
from Chesterfield, SC
I have been using the MR 300 for yrs with no issues. I used it last spring in SC while hunting hogs. When the sun goes down mosguitos come out and sounded like vultures going to a road kill. I turned on the repeller and five minutes later they all left
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Pads became worse
on May 7, 2024
Posted by: Maud
I agree with other reviewers that te pads have changed. They turn white after an hour. Not after 4 hours. Please Therrmacell react to this. What has happened? Isn't it a problem that they turn white so soon. Will they still work? Have they changed? What is going on? The refills already cost a fortune and now they work just 1 hour. It is the only device that works! But normally people cannot afford it anymore like this.
No, I would not recommend this to a friend.
Response from thermacell.comBy Consumer Services, May 7, 2024
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
1
Poor performance (repeat)
on April 5, 2024
Posted by: Cpprater
from Tennessee
Worked one time. Would never light again. My third purchase. Three times a charm. Expensive lesson learned. I've bought my last thermacel
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Consumer Support, April 8, 2024
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com