Customer reviews from thermacell.com
Insect Repellent Device For Mosquitoes 1 pk
Average customer rating
4.1
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
154
4 Stars
16
3 Stars
12
2 Stars
13
1 Star
32
80%of customers recommend this product.
(
163 out of
203)
Customer Reviews for Insect Repellent Device For Mosquitoes 1 pk
Posted by: Kim R
from Dracut, MA
Verified Purchase:Yes
Gotta have these when you're camping. Get them in multiple colors so everyone has one and they know which one is theirs. They work!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Mosquito Repeller - GREAT - Portable - not so much
on July 29, 2020
Posted by: Jim A
from Riegelwood NC
I bought 4 Thermacells - two portable and 2 Patio Shields. The units themselves work great, and the poor rating has nothing to do with their ability to control mosquitosl. However I have one major complaint on the personal unit. They don't come with a belt clip. We thought they did as the pictures they display show people walking around with them clipped to their belt. I complained to the company, thinking that they forgot to include the clips, however I was told that they don't come with a clip. I could purchase a clip for an additional $12.99 - that's crazy. I bought the portable model to take with us while boating/camping and was really disappointed it did not include a clip. Come on $12.99 for a piece of plastic and a spring - No thanks! Now I'm sorry I ever purchased these.
Response from thermacell.comBy Thermacell Customer Service, Thermacell Customer Service, July 30, 2020
We thank you for your feedback and take matters like this seriously. Thermacell stand by our products with a 100% satisfaction guarantee. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: Haley
from Orlando, FL
Verified Purchase:Yes
I don't know if the mosquitoes of my central Florida home are more persistent than others but this doesn't seem to work in my backyard. In fact, I even have a picture of a mosquito resting on the device itself. I've tried letting it sit outside by itself for a bit before going out with my seemingly delicious skin and blood, but that didn't help. I'm pretty surprised because this was recommended by a friend who uses it while hunting in literal swamps.
Response from thermacell.comBy Thermacell Customer Service, Thermacell Customer Service, July 30, 2020
Thermacell stand by our products with a 100% satisfaction guarantee. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: Anonymous
Verified Purchase:Yes
Will not fire and work have tried every way possible.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Thermacell Customer Service, July 30, 2020
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
Winner.
on August 1, 2020
Posted by: Donald A
from New Jersey
I’ve used the MR300 with the 24 hour pads for two years now, in some very harsh conditions. They have not failed me yet, and many friends have moved towards these instead of using sprays. Simple common sense, set it up about 15 minutes before entertaining and if it’s windy out, check to make sure the flame hasn’t blown out. We’re very satisfied with ours.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Seth
from Saint Paul, MN
Verified Purchase:Yes
We took this on a 4 day camping trip to the Boundary Waters of Northern Minnesota. It worked wonderfully! A quick note, shut it off and leave it outside of the tent. The fumes continue to linger for a while after it's turned off.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: VoyagerDan
from Indiana
Verified Purchase:Yes
My wife does not like sprays or candles but this little gem...we both love!!
Works very well and I would highly recommend this to anyone that does not like to use any type of insect repellent spray!!❤️❤️❤️
Works very well and I would highly recommend this to anyone that does not like to use any type of insect repellent spray!!❤️❤️❤️
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Diog001
Verified Purchase:Yes
I use it chiefly when gardening and it provides welcome relief from mosquitoes as promised. The holster is worth considering as it burns too hot to leave in a pocket.
Written by a customer while visiting thermacell.com