Customer reviews from thermacell.com
Insect Repellent Device For Mosquitoes 1 pk
Average customer rating
4.1
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
154
4 Stars
16
3 Stars
12
2 Stars
13
1 Star
32
80%of customers recommend this product.
(
163 out of
203)
Customer Reviews for Insect Repellent Device For Mosquitoes 1 pk
Posted by: ctwaby
from Albany GA
Verified Purchase:Yes
Holster is good but the vintage / original models were better.
I would recommend this to a friend!
Response from thermacell.comBy Thermacell Customer Service, Customer Service, June 15, 2020
Thank you for this insightful feedback. We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: Shamrockface
from Florida and Chicago
Verified Purchase:Yes
A non-intrusive way to enjoy your backyard or camping/hunting site if you despise bugs! Turn it on and forget about it. Works great. I own 3 of them.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
3
It smell
on June 19, 2020
Posted by: jojo29
from Toronto,Ontario
i am not sure but mine smells and there are smoke coming out every time I turn it on.
Not sure if this would be safe for us especially with kids
Not sure if this would be safe for us especially with kids
No, I would not recommend this to a friend.
Written by a customer while visiting thermacell.com
Customer Rating
5
Enjoy your being outside
on June 19, 2020
Posted by: Anonymous
from Nuorten Savonia
Two weeks of use, two gas refueling, and no mosquito was near.
There's lot of mosquito in northern Finland, they are angry and hungry.
MR300 make possibility to take pleasure in breakfast outside, and in times of journeys to forest.
There's lot of mosquito in northern Finland, they are angry and hungry.
MR300 make possibility to take pleasure in breakfast outside, and in times of journeys to forest.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Ben1
from Canton ohio
Verified Purchase:Yes
Great product, does what is says it will do with simple operation
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Kimberly
Verified Purchase:Yes
This works great. If you follow the instructions and let it sit for 15 minutes in the area where you'd like to repel the bugs, prior to sitting there, it works perfectly. Our patio is 5 ft by 16 ft and we just set it between us on our table and the mosquitos clear out quick. It is pet safe and doesn't stink which is a bonus.
Written by a customer while visiting thermacell.com
Customer Rating
3
Great when they work but they do not work long
on June 29, 2020
Posted by: CarolO
from South Carolina
I have 4 of these units. I kept replacing them when they stopped working because Thermacell told me I could send the unit for repair but would need to pay postage. Weighing this with the cost of just purchasing a new unit, I just opted for buying a replacement. After the third unit stopped working (all over one summer and used only in my yard while gardening) I thought it would be worth while to go ahead and send them all back at once for repair. The units were returned to me with a letter from the repair team telling me they replaced the regulator on two units and completely replaced the third unit with a new one. That letter is dated October 24 2019. With gardening season almost over, I retired them for the winter and got them out recently when the mosquitoes showed up around the end of May. June is coming to a close and I am sitting here looking at four defective units as I scratch my bites. I can feel a little warmth from three but they do not generate enough heat to cause a pad to change any color at all and not enough for there to be any glow showing in the plastic window. If I take them into my dark garage and get lucky a speck of light may be present but it is fleeting and not enough to do more then warm the unit before going completely cold and certainly not enough to cause a pad to have any color change at all. All of the units were used with the utmost care by only myself, a little old lady gardener.
If you are going on a one or two week excursion in need of protection these units are the answer to your mosquito problems but if you are looking for seasonal relief these portable units may not be the best solution.
The real answer to the question following this review asking if I would recommend this product would be it depends on how long they need to put it in service. But Thermacell only gives two options yes or no.
If you are going on a one or two week excursion in need of protection these units are the answer to your mosquito problems but if you are looking for seasonal relief these portable units may not be the best solution.
The real answer to the question following this review asking if I would recommend this product would be it depends on how long they need to put it in service. But Thermacell only gives two options yes or no.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Good units
on July 2, 2020
Posted by: Dward1
from Fairbanks Alaska
I have three now use around my motor home , work well 1 mr 150 and 2 ea mr300 have had the 150 about year and never failed oUt of all three Ran 240 hours on 150 and 12 hours on new mr300. This was a bad year for bugs
I would recommend this to a friend!
Written by a customer while visiting thermacell.com