Customer reviews from thermacell.com
Insect Repellent Device For Mosquitoes 1 pk
Average customer rating
4.1
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
154
4 Stars
16
3 Stars
12
2 Stars
13
1 Star
32
80%of customers recommend this product.
(
163 out of
203)
Customer Reviews for Insect Repellent Device For Mosquitoes 1 pk
Customer Rating
1
Mr300
on June 11, 2019
Posted by: Familycamper
from Superior Wisconsin
Purchased this last friday and used it all weekend camping. I have bite to prove the 15ft it's good for isn't so good. Critters were flying right next to it and didn't seem to care.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, June 12, 2019
Hi Familycamper! Sorry to hear that your MR300 Is not working at our quality standards. We’ve got thousands of happy users to date, and have tested it extensively in extreme buggy conditions before we put our name on it.
You can always contact us at service@thermacell.net or 1-866-753-3837 with questions or concerns. There is a 100% Satisfaction Guarantee on all Thermacell products.
Before reaching out, could we ask you to try a few things?
• Please be sure to properly insert the fuel cartridge and replace it approximate every 12 hours. Also, you should replace the insect repellent mats approximately every 4 hours (it will turn white on the top side).
• To ensure the unit is working properly, please be sure that there is an orange light glowing in the view hole (… on the top of the repeller or on the brim of the lantern)
• This product is fueled by butane which means it starts very much like a gas grill does. Turn the valve on, wait 5 seconds, then click “start”. It might take a few times like it takes a few times to get a grill going!
You can always contact us at service@thermacell.net or 1-866-753-3837 with questions or concerns. There is a 100% Satisfaction Guarantee on all Thermacell products.
Before reaching out, could we ask you to try a few things?
• Please be sure to properly insert the fuel cartridge and replace it approximate every 12 hours. Also, you should replace the insect repellent mats approximately every 4 hours (it will turn white on the top side).
• To ensure the unit is working properly, please be sure that there is an orange light glowing in the view hole (… on the top of the repeller or on the brim of the lantern)
• This product is fueled by butane which means it starts very much like a gas grill does. Turn the valve on, wait 5 seconds, then click “start”. It might take a few times like it takes a few times to get a grill going!
Written by a customer while visiting thermacell.com
Customer Rating
5
new item for us
on June 14, 2019
Posted by: Bill M WI
from Wis.
The shipping was fast,that's good because the mosquitos are bad From the day it arrived,we've been using it on our patio every day at 5 pm, it works beyond belief. My only regret is we should have also ordered the one that covers a larger radius,(115 ft )(36 ft. Dia.) but this one will work OK for now, and i can take it out on the pier for fishing. Our son told us about it, he takes his out in his boat fishing. Other people I've talked with didn't realize that you could buy longer time use pads. 3,4,&12 hr pads.The one we got does not fit with padio decore but it works.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Great product
on June 15, 2019
Posted by: Preston_g79
from TN
I bought the mr 300 with camo case and its a great set up for hunting in early season.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Great garden accessoriy
on June 22, 2019
Posted by: Curtis
from Aiken SC
I bought this for my wife. She carries it in the garden at all times of the day. You won’t see her without it because it works.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Thermical portable
on June 23, 2019
Posted by: Virgie
from San Antonio, Texas
I bought portable and lantern I have three products and they works great I love them and I been telling others about it and they go and buy them I was been attacked by mosquitoes and when I put the lantern and the portable by all means I didn't have not one mosquito on me and it also works wonders on flyers I recommend these products to everyone to try it and see for your self the people that I have recommended to have call me to thank me I just wish they had the thermal cell company to make the pad and the thermal cell to last longer because after the product is out that's when mosquitoes and fly attacks you but anyway this product works I take with me anywhere I am going to be outside and believe me now I have more friends now they sit next to me lol thank you thermal cell company lk ive this stuff
Written by a customer while visiting thermacell.com
Customer Rating
5
Amazing!
on June 25, 2019
Posted by: Dink B
from Red River County, Texas
I bought my first Thermacell portable about 12 years ago. I was a little skeptical but it worked great.
We offer hog hunting as part of our ranching business and suggest our hunters get a Thermacell before they come to hunt, especially in spring and early fall. Sometimes, for the hunters who don't have one, I will loan one of mine to them. After the hunt they usually head straight to the feed store in town to get their own. I've also given many of these things as gifts to family and friends.
My wife likes to use hers in the evenings when she is working in her flower garden or reading on the back porch. She was more skeptical than me but loves that "mosquito free bubble" the Thermacell creates.
We offer hog hunting as part of our ranching business and suggest our hunters get a Thermacell before they come to hunt, especially in spring and early fall. Sometimes, for the hunters who don't have one, I will loan one of mine to them. After the hunt they usually head straight to the feed store in town to get their own. I've also given many of these things as gifts to family and friends.
My wife likes to use hers in the evenings when she is working in her flower garden or reading on the back porch. She was more skeptical than me but loves that "mosquito free bubble" the Thermacell creates.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
It works!
on June 30, 2019
Posted by: Drea
I have used this product while working in the garden and it is very effective. It is quiet and there is no strong odor.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Works so well you don’t even notice it!
on July 8, 2019
Posted by: JTMoney
Have had mine over a year and it’s fantastic on those still humid summer nights. Tanks and inserts last at least a full evening. Only way you know it’s working is how the skeeters magically avoid you!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com