Customer reviews from blackanddeckerappliances.com
Black+Decker - 12 cups Coffee Maker - Black
Average customer rating
3.8
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
115
4 Stars
34
3 Stars
9
2 Stars
14
1 Star
42
70%of customers recommend this product.
(
139 out of
200)
Customer Reviews for Black+Decker - 12 cups Coffee Maker - Black
Customer Rating
4
Intuitive Coffeemaker
on March 29, 2021
Posted by: kmmjc
from CA
Gender:Male
[This review was collected as part of a promotion.] The Black and Decker 12-Cup Programmable Coffeemaker does what a basic coffeemaker does well. Everything about the coffeemaker is intuitive. It is easy to use with easy to program buttons and features. You put a filter, add coffee, add water, turn it on, wait couple of minutes, and you have yourself a fresh cup of coffee. A great start to your morning. You do not have to think to get a great morning start, as this coffeemaker is easy to operate. I especially like the sneak-a-cup feature, as this allows me to get a quick cup when I am in a hurry. It is also very easy to clean. The only thing I would have liked is the ability to remove the top cover so I can clean the water reservoir. Other than that, it is an easy to use good old coffeemaker.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, March 30, 2021
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I'm sorry to hear that you were somewhat disappointed in the design of the lid of the coffee maker, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new coffee maker will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42086558, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Nice coffeemaker
on March 29, 2021
Posted by: Raisha1029
from Tucson, AZ
Gender:Female
[This review was collected as part of a promotion.] I received this coffeemaker and truly have no complaints. The display is in red which makes it easier to see from a distance. It isn't loud at all when brewing. It is great!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Easy to program 12 cup coffee maker.
on March 28, 2021
Posted by: Kelly63
from Rhome, Texas
Gender:Female
[This review was collected as part of a promotion.] Super easy to program. Clock is an added bonus. Pot pours great. Makes great coffee. The only downside is the short electric cord, if you want it anywhere other than the kitchen. I wanted it for work on top of the microwave, and we can't use extension cordes so I have to improvise. If it's for the kitchen then the cord is wonderful.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, March 29, 2021
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I'm sorry to hear that you were somewhat disappointed in the length of the power cord, but I'm glad it has been operating properly. Please note, this coffee is intended for home use only, and should not be used in a commercial or office setting. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new coffee maker will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42086091, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Works Great!!
on March 26, 2021
Posted by: ddruquet
from Bayville NJ
Gender:Female
[This review was collected as part of a promotion.] This programmable coffee pot by Black and Decker does not disappoint. It has easy to use feature and makes a pot of coffee that tastes great and stays hot. I love being able to program the timer to go off shortly before I wake up, giving me fresh hot coffee as I start my day.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Best coffee pot ever !!
on March 26, 2021
Posted by: sruquet
from Bayville NJ
Gender:Male
[This review was collected as part of a promotion.] This programmable coffee pot by Black and Decker does not disappoint. It has easy to use feature and makes a pot of coffee that tastes great and stays hot. I love being able to program the timer to go off shortly before I wake up, giving me fresh hot coffee as I start my day.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
A great coffee maker!
on March 25, 2021
Posted by: Luciana
from Windsor Mill, MD.
Gender:Female
[This review was collected as part of a promotion.] I'm in love with this coffee maker! It's beautiful, works great! It definitely compliments my coffee bar beautifully. Simple to use and makes excellent coffee each time. The physical design is compact, with a clean look, and it doesn't take up a lot of space on the counter. The black and silver combination makes it look sleek and stylish. A great coffee maker. It's fast and flavorful. And the features are awesome! Overall I would recommend this to all the coffee lovers out there .
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Sleek and Simple
on March 25, 2021
Posted by: NENE1
from New Orleans, LA
Gender:Female
[This review was collected as part of a promotion.] Coffee is something I take very seriously, and require before interaction in the morning. So testing the Black and Decker 12 cup programmable coffee maker is right up my alley. I honestly like the coffee maker in all, the only issue is it makes a sizzling sound because of condensation or leakage on the sides of the pot. Other than that is works great,providing a strong drip and good timer. Also it will automatically cut off after 2 hours if you leave it on by mistake.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, March 25, 2021
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I'm glad to hear that you're enjoying your coffee maker, but I’m sorry to hear of the experience you're having while it is brewing. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Good Entry Level Coffee Pot
on March 24, 2021
Posted by: Frank0
from Minnesota
Gender:Male
[This review was collected as part of a promotion.] I like that after brewing coffee it keeps it warm 2 hours later. Also the grounds brew basket does a great job of making sure the filter stays in place and I don't end up with grounds in my coffee. The programmable feature is nice that I can have coffee ready when I wake up.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com