Customer reviews from blackanddeckerappliances.com
Black+Decker - 12 cups Coffee Maker - Black
Average customer rating
3.8 out of 5
3.8
(214 Reviews)
Open Ratings Snapshot
Rating breakdown 214 reviews
5 Stars
115
4 Stars
34
3 Stars
9
2 Stars
14
1 Star
42
70%of customers recommend this product. 
(
139 out of 200
)
Best Buy Privacy Policy
Customer Reviews for Black+Decker - 12 cups Coffee Maker - Black
Customer Rating
5 out of 5
5
Owned for 4 year and makes great Coffee
on December 22, 2015
Posted by: Happy Camper
Gender:Female
We have owned this model for 4+ years. It is easy to add the water as the lid opens up very wide and there is plenty of room to pour it in. We haven't had a problem with it spilling. We take our thumb and slightly raise the lid and it pours great. It has the great sneak a cup feature and doesn't over fill the basket when we pour two cups. I am actually surprised so many have had issues. We purchased another model for company to make decaf and it made us realize what a great little coffee maker this model really is! Wish it came with more SS bling but will be happy with what we get.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2 out of 5
2
It was a great coffee maker the first few months.
on June 7, 2012
Posted by: coffeelover
from Oshawa, ON Canada
Gender:Female
I really liked this coffee maker the first few months. I liked the ease of setting the auto setting and it kept the coffee hot. The problem is after four and a half months it just stopped working. Everything turns on but does not brew. Was it worth it? Not for 5 months use.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1 out of 5
1
Thermostat stopped working
on September 3, 2012
Posted by: Mindy
from Chicago, IL
Gender:Female
I have used this coffee maker for 8 months without trouble, but all of a sudden, the thermostat has stopped working. I know the electrical outlet is good because the light goes on in the base of the unit, but it will not heat up the coffee water. Very poor manufactured product.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1 out of 5
1
12 cup Programmable CoffeeMaker
on July 26, 2011
Posted by: Karen, Canadian Coffee Lover
from Canada
I hate this coffee pot. It does not flow directly into the pot because the coffee filter HOLDER DOES NOT sit properly, therefore the coffee flows incorrectly. I did not require to purchase a coffee pot for 4years and this is one is the worst replacement. In fact, this pot will be replaced and it may very well be a possible back up although I never required one for four years. This product is poorly made, does not dispense coffee into pot properly. Required paper product because would not fit a reusable filter.
DON'T WASTE YOUR MONEY!
Karen, Canadian coffee lover
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1 out of 5
1
We do not like this coffeemaker!!!!!!
on August 9, 2011
Posted by: luv coffee
from Illinois
Gender:Female
We do not like the carafe with this coffemaker!!!! As you are pouring the coffee it runs down the pot and drips!! We would not buy this coffeemaker again!!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1 out of 5
1
Not recommended
on August 30, 2011
Posted by: Dme
from Owen Sound
Gender:Male
We would not recommend this coffee maker as you can't pour a cup without it spilling all over the place. This is the worst poring coffee maker we have ever purchased. I like the other functions but ????
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2 out of 5
2
this is one sad machine
on November 9, 2011
Posted by: kphoto
I have had this maker for just over one year and it stopped working. Prior to this is was fine besides the words rubbing right off the machine. The machine I had before this one lasted a good five years.
I would recommend looking at a different coffee maker.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1 out of 5
1
strong dislike
on November 18, 2011
Posted by: irritated consumer
from cleveland, oh
Gender:Female
I detest this coffee maker. the lip on the warming plate or whatever it's called is raised. therefore when the pot is placed back on it if it is not pushed properly into place it sits at a lean. this means that when you go to make coffee if you are in any way distracted, in a hurry, or tired and you don't pay complete attention to it you are likely to have a HUGE mess to deal with first thing in the morning. a terrible way to start out a day. i have done this more times than i care to admit. when this happens the coffee overflows the top of the actual coffee maker getting grounds, coffee and pretty much just a huge mess all over the counter and likely the floor. also, the actual warming pan is chipping and pealing. we've had this piece of garbage for less than a year.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Showing 1-8 of 214 results 
1 2 3 4 5 ... 27 >>