Customer reviews from blackanddeckerappliances.com
Black+Decker - 12 cups Coffee Maker - Black
Average customer rating
3.8
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
115
4 Stars
34
3 Stars
9
2 Stars
14
1 Star
42
70%of customers recommend this product.
(
139 out of
200)
Customer Reviews for Black+Decker - 12 cups Coffee Maker - Black
Customer Rating
4
Reliable
on April 6, 2022
Posted by: theoneandonlygigi
We used to have expensive coffee makers until they stopped working or the glass broke. So now i buy this brand. They are very affordable
Response from influenster.comBy Michelle, Consumer Service, April 7, 2022
Thank you for sharing your feedback regarding your Black+Decker Coffee Maker. I’m glad to hear that your coffee maker is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42224486 so that I may better assist you.
Written by a customer while visiting influenster.com
Customer Rating
5
I love my coffee
on May 11, 2022
Posted by: melissam57fe
I love my coffee maker I mean I'm a coffee head lol. Love my coffee in the morning and in the afternoon just to keep me going.
Written by a customer while visiting influenster.com
Customer Rating
5
I got this coffee
on June 22, 2022
Posted by: laurenh108
I got this coffee maker during covid lockdown when pickings were slim, but I'm pleased with it! We use the autobrew function almost daily, so I set it up the night before and when I come downstairs in the AM, my coffee is brewing already. That's the best feature of this machine, other than that it's your average coffee maker.
Written by a customer while visiting influenster.com
Customer Rating
4
This was a good
on June 25, 2022
Posted by: beauti_cj
This was a good coffee maker. It worked like how it was suppose to work. But it didnt last...it only works for about 3 months. And for the price....I would not recommend this product
Response from influenster.comBy Michelle, Consumer Service, June 27, 2022
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I’m sorry to hear of the experience you're having with your coffee maker, but I'm glad to hear that it had worked well initially for you. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting influenster.com
Customer Rating
5
Brews a good cup of coffee
on August 25, 2022
Posted by: Jayder74
from Apopka, FL
Gender:Male
I bought this two months ago and have been very happy with it. Although it takes longer to brew than my former Keurig, it brews a better cup of coffee for me and allows me to brew a larger quantity at less cost. This replaced my former Black&Decker maker that finally gave up after over 45 years of daily service. Speaks for the quality of their products.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Auto timers perfect
on September 8, 2022
Posted by: Donald1959
from Virginia Beach VA
Gender:Male
[This review was collected as part of a promotion.] We always get Black & Decker coffee makers also got Black & Decker toast toasters trust the product they last for quite a while and they're fairly reasonable in price and always have great features.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Didn't break the bank
on October 20, 2022
Posted by: Knitwit
from Salem, VA
Gender:Female
I was looking for a basic coffee maker with not a whole lot of bells and whistles and in the color black. I went to 2 different stores (Walmart and Ollies) and they did not have any in stock. I went to Big Lots and they had exactly what I wanted and it was in stock and was easy on my budget. I quit using my Keurig because the pods were getting way too expensive so I went back to a coffee pot. Live and learn!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Good styling but....
on January 24, 2023
Posted by: DAMIF
from Upper saddle river, NJ
Gender:Female
The coffee doesn't come out HOT
I was so disappointed since my old B& D coffeemaker produces hot coffee
I was so disappointed since my old B& D coffeemaker produces hot coffee
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, January 25, 2023
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I’m sorry to hear of the difficulties you're having with your coffee maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com