Customer reviews from blackanddeckerappliances.com
Black+Decker - 12 cups Coffee Maker - Black
Average customer rating
3.8
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
115
4 Stars
34
3 Stars
9
2 Stars
14
1 Star
42
70%of customers recommend this product.
(
139 out of
200)
Customer Reviews for Black+Decker - 12 cups Coffee Maker - Black
Customer Rating
2
Quit after 4 months
on March 26, 2012
Posted by: FedUpWB&D
from Marlton, NJ
Gender:Male
Purchased in late November 2011, worked fine until 3/25/2012, but then the pump and heating element quit. Of course, we didn't register it. Companies bank on few consumers registering small appliances. We won't buy B&D appliances again, but will register everything now.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
It's Junk
on March 19, 2012
Posted by: sysco guy
from upstate ,n.y.
Gender:Male
The burner hardly works. and the replacement decanters don't fit, so you have to manualy push it in to keep the brewer to perk.Junk quality.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Quit working after 3 months!
on March 12, 2012
Posted by: familyoutdoors
from spokane, wa
Gender:Female
Coffee maker worked fine for 3 months making one pot of coffee per day. Then at month three, it stopped working. Took back to store with receipt and got replacement. Will try it again. Maybe it was just a fluke??? Box says guaranteed for two years. I just expected a better experience.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Quit working less than 1 year from purchase
on February 17, 2012
Posted by: dlh670
I'm very disappointed in the reliability of my Black & Decker 12 cup programmable coffeemaker, Model DCM100B. This unit quit working less than 1 year from purchase. It was programmed to start brewing this a.m, and nothing happened. The on light is illuminated but the unit is not working.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Disappointed and unhappy with product longevity
on February 3, 2012
Posted by: Richlandbrewer
from Richland, MI
Gender:Female
In the last two years we have purchased (2) B&D 12 Cup Programmable Coffeemakers; Model DCM100B. Each unit ran great for about a year and then suddenly, without warning, would not brew the coffee. The power was definitely on to the unit; the clock worked fine, however, neither the instant on nor the auto on would kick in to brew coffee. We stuck to the recommended cleaning schedule for each unit. That our units were purchased over a year apart and had the exact same problem tells me this product has quality issues. I'm not happy. We have given up on B&D for coffee makers. We purchased based on brand name and found that really meant nothing as related to this particular product. I see the manufacture of this item was outsourced to overseas. Maybe if this item was made here in the USA I wouldn't be experiencing this quality issue and brand name (Black & Decker) disappointment.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Don't buy it!
on January 10, 2012
Posted by: unhappy
This coffee maker didn't even last a year. Everytime I make coffee, the coffee grinds spill into the coffee and all over, it doesnt filter well.
Don't waste your money unless you want to replace it in a few months.
Don't waste your money unless you want to replace it in a few months.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Good quality, good price.
on January 1, 2012
Posted by: Arbie.
from kansas
Gender:Female
I have been pretty pleased with this coffeemaker. I have not been pleased with the replacement carafe. I cracked the original after about 2 years and bought the recommended replacement. I had the correct model number and the replacement carafe was the correct one, but it does not fit well and the basket will not drain fast enough. I have had several times of grounds in the coffee and have resorted to placing a heavy object against the carafe to push the spring to empty the basket of coffee.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Replacement carafes do not work with this coffeema
on December 27, 2011
Posted by: Dissappointed
from Maryland
Gender:Male
If you break a carafe, B&D does not make the correct model replacement carafe (DCM100B-01). Their supposedly suitable replacement will not allow the coffee to drain from the basket to the carafe. So if you break the carafe, just throw away the whole system. However, the coffee maker makes good coffee and is easy to use.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com