Customer reviews from blackanddeckerappliances.com
Black+Decker - 12 cups Coffee Maker - Black
Average customer rating
3.8
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
115
4 Stars
34
3 Stars
9
2 Stars
14
1 Star
42
70%of customers recommend this product.
(
139 out of
200)
Customer Reviews for Black+Decker - 12 cups Coffee Maker - Black
Customer Rating
4
Works ok
on March 12, 2021
Posted by: Morales72
from El Paso, Texas
Gender:Female
[This review was collected as part of a promotion.] My only issue with this coffeemaker is that the filter keeps folding in. I have tried wetting the filter basket so I can stick it to the inside of the basket and that’s how it’s been working for me. Other than that it works great because I can program it for when I get up to go to work and that’s awesome.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, March 15, 2021
Thank you for providing your feedback regarding your Black+Decker Coffee Maker. I’m sorry to hear of the difficulties you're having with the paper filters, but I'm glad to hear that your happy with the results from the coffee maker. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42079820 so that I may be able to better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Wonderful
on March 12, 2021
Posted by: Trisha2009
from Deland Florida
Gender:Female
[This review was collected as part of a promotion.] The Black and Decker 12 cup programmable coffeemaker is so simple to use, it didn't take very long to get a pot of coffee going. It has 5 buttons, hour, minutes, on/off, prog, and auto, programming it was really easy to do. You can make as many cups as you want , I love this coffeemaker, simple and brews the perfect cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
great mornings
on March 12, 2021
Posted by: Julieta
from Raymondville Tx
Gender:Male
[This review was collected as part of a promotion.] This 12-Cup programmable coffemaker is so useful ,every morning and afternoon, In the mornings while I get ready to go to work ,my coffe is ready to serve and go.is so easy to program the time I need my coffe ready
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Love It So Much!!
on March 11, 2021
Posted by: SadraBee983
from Los Angeles
Gender:Female
[This review was collected as part of a promotion.] I absolutely love this 12-cup programmable Black and Decker coffee maker. First of all, it's beautiful. And, it makes a deliciously perfect cup or pot of coffee every time. I love that's it is programmable in addition. This coffee maker makes my life much easier. What can be better than waking up to a deliciously perfect cup or pot of coffee each day? I highly recommend this product to everyone. You will love it too!!!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Easy to clean & simple to use
on March 11, 2021
Posted by: Pastor David
from Bronx, New York
Gender:Male
[This review was collected as part of a promotion.] Overall I’m happy with this coffee maker. It has some cool features. My favorite is setting the time & having a fresh brew waiting for me in the morning... that’s amazing.
I like that I can make enough for two cups of coffee (or more) & it automatically keeps it warm for me for two hours (unless I turn it off). That’s the plus between this & a Keurig...well, & price of course!
It’s pretty easy to use & clean (just take the plastic cup with the responsible filter in it & dump mess free, then rinse).
Also, I like that you can make the coffee stronger (add more) or weaker (add less).
You may think that’s not a big deal, but I’m comparing this to a Keurig in which you don’t have that option. If your wife likes coffee not as hear on your chest strong like you do - it matters.
Only down side I guess in this fast paced world is that it takes about 8 minutes to make from start to finish, unless you set the timer to auto make & then your gold!
Overall I enjoy it & I can make coffee so strong my teeth hurt.
I like that I can make enough for two cups of coffee (or more) & it automatically keeps it warm for me for two hours (unless I turn it off). That’s the plus between this & a Keurig...well, & price of course!
It’s pretty easy to use & clean (just take the plastic cup with the responsible filter in it & dump mess free, then rinse).
Also, I like that you can make the coffee stronger (add more) or weaker (add less).
You may think that’s not a big deal, but I’m comparing this to a Keurig in which you don’t have that option. If your wife likes coffee not as hear on your chest strong like you do - it matters.
Only down side I guess in this fast paced world is that it takes about 8 minutes to make from start to finish, unless you set the timer to auto make & then your gold!
Overall I enjoy it & I can make coffee so strong my teeth hurt.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Easy to use
on March 10, 2021
Posted by: Josh W
from Mo
Gender:Male
[This review was collected as part of a promotion.] This coffee maker is really easy to use. Came with easy to follow instructions.. this works great. Coffee tastes really good.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great product
on March 10, 2021
Posted by: Sneeky
from Tresckow pa
Gender:Female
[This review was collected as part of a promotion.] Just got it in the mail today and used it really simple and quick to make coffee. Love my coffee
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Cool Features... Busted in a Matter of Weeks
on February 3, 2021
Posted by: zDJR
I got this over the standard Coffee Maker because of its feature which stops the brewing process so you can pour your cup, and resume afterwards. All fine and dandy until the steaming water starting pouring out of the top and nothing actually fell into the pouring pot. Figured out that the issue is literally the feature I bought it for. The lever which allows you to start/stop the brewing no longer held the seal open for the water to call into the canteen (or whatever its called that catches the coffee). If you buy.... set up the warranty DAY 1
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, February 4, 2021
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I’m sorry to hear of the experience you're having with your coffee maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com