I love the quick and ease that it makes cold brew coffee, but the quality of the plastics are questionable. I’ve noticed small cracks around the threads of the filter basket, and I’ve only had it for less than a month. So now I’m looking for replacement parts
I would recommend this to a friend!
Response from bydash.comBy Dash Customer Service, June 28, 2026
We sincerely apologize for your recent experience. Please be assured that this does not reflect our usual product standards. A member of our customer service team will reach out to you directly to address your concerns and provide further assistance!
Response from bydash.comBy Dash Customer Service, June 24, 2026
We sincerely apologize for your recent experience. Please be assured that this does not reflect our usual product standards. A member of our customer service team will reach out to you directly to address your concerns and provide further assistance!
I Love this! It makes cold brew easy. I also love that if I’m running behind I can take the whole system and place it in my cupholder in my car and my time I get to work my cold brew is ready.
We go through so many plastic bottles of cold brew! Not to mention the countless trips to the drive through coffee shop, & I found it rather sad we had probably 6-9 bags of beans or fresh ground beans we’d received as gifts of while traveling, they’ve been in the freezer sealed in the bags in bags “ just in case” so to my surprise there it was! It’s not that we had never used anything to utilize grounds but the pods and big plastic bottles made it easy to pour for one! And cold brew is dad’s thing... so 10 stars from mom! And one VERY HAPPY DAD!