Worked great for 1st time noticed it was having trouble brewing no pressure and noticed filter had cracks in plastic after owning 1 week
on July 6, 2026
Posted by: Gilbert B.
from US, United States
Only last 1 week not very durable
No, I would not recommend this to a friend.
Response from bydash.comBy Dash Customer Service, July 8, 2026
We sincerely apologize for your recent experience. Please be assured that this does not reflect our usual product standards. A member of our customer service team has reached out to you directly to address your concerns on your open Dash case please respond to the e-mail for further assistance.
I need a new bottom piece that holds the coffee grounds. Mine cracked and broke at the threads after only using this a few times. I’ve only hand washed it and the plastic broke from normal use.
No, I would not recommend this to a friend.
Response from bydash.comBy Dash Customer Service, July 5, 2026
We sincerely apologize for your recent experience. Please be assured that this does not reflect our usual product standards. A member of our customer service team will reach out to you directly to address your concerns and provide further assistance!
Well worth your money if you get this. It doesn't do for hot coffee but it sure makes a great tasting ice coffee... specially with your own favorite flavor of coffee of YOUR choice.