Customer Reviews for DASH - Brew2Go 1.5 cups Cold Brew Coffee Maker - Blue
Customer Rating
2
Filter Threads Cracked and Broke
on July 4, 2026
Posted by: Stephanie K.
from US
I need a new bottom piece that holds the coffee grounds. Mine cracked and broke at the threads after only using this a few times. I’ve only hand washed it and the plastic broke from normal use.
No, I would not recommend this to a friend.
Response from bydash.comBy Dash Customer Service, July 5, 2026
We sincerely apologize for your recent experience. Please be assured that this does not reflect our usual product standards. A member of our customer service team will reach out to you directly to address your concerns and provide further assistance!
Well worth your money if you get this. It doesn't do for hot coffee but it sure makes a great tasting ice coffee... specially with your own favorite flavor of coffee of YOUR choice.
I love the quick and ease that it makes cold brew coffee, but the quality of the plastics are questionable. I’ve noticed small cracks around the threads of the filter basket, and I’ve only had it for less than a month. So now I’m looking for replacement parts
I would recommend this to a friend!
Response from bydash.comBy Dash Customer Service, June 28, 2026
We sincerely apologize for your recent experience. Please be assured that this does not reflect our usual product standards. A member of our customer service team will reach out to you directly to address your concerns and provide further assistance!