This little system makes pretty decent cold brew! Love how portable it is. Some grounds in the resulting product, but I wonder if the coffee I’m using is ground too finely. I’ll use it every day!
The device is easy to use to make cold brew coffee but as others have noted, the coffee isn’t very strong but it does suffice as a quick alternative while using the traditional method. It won’t be something I use regularly but it is nice to have as an emergency when I can’t wait.
Response from bydash.comBy Dash Customer Service, May 10, 2026
Hello! We are sorry to hear about your recent experience. Before use, make sure the unit is fully charged and has a minimum of one cup of water for optimal brewing results. If you would like to share more feedback or need assistance, our customer support team is at your service Monday - Friday 9AM-5PM EST. Reach us at 1 (800) 898-6970 or bydash.com/help.
Response from bydash.comBy Dash Customer Service, May 10, 2026
We sincerely apologize for your recent experience. Please be assured that this does not reflect our usual product standards. A member of our customer service team will reach out to you directly to address your concerns and provide further assistance!