I really enjoy this coffee and the ease with which I can crank out a generous amount in a few minutes. There is an issue with the plastic portion where the coffee goes: the plastic screw on part cracks easily. If a replacement part was offered it would make the issue less troublesome. This is my second purchase and you can bet I completed the warranty!
Good idea but only used it 4 times and already a part is broken
No, I would not recommend this to a friend.
Response from bydash.comBy Dash Customer Service, May 26, 2026
We sincerely apologize for your recent experience. Please be assured that this does not reflect our usual product standards. A member of our customer service team will reach out to you directly to address your concerns and provide further assistance!