Customer reviews from dewalt.com
Dewalt - 20V MAX XR Cordless Ratchet, 3/8" and 1/2" Sealed Head Ratchet, Bare Tool Only (DCF510B)
Average customer rating
4
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
6
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
2
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for Dewalt - 20V MAX XR Cordless Ratchet, 3/8" and 1/2" Sealed Head Ratchet, Bare Tool Only (DCF510B)
Customer Rating
1
Not impressed with this one.
on September 22, 2024
Posted by: DSGConst
from Wisconsin
[This review was collected as part of a promotion.] I bought this a few days ago and was very unimpressed, I have tons of Dewalt stuff, the money I have spent on Dewalt tools probably could have put one of my kids thru college. Anyhow this tool just didn’t seem to work as expected. Trigger had issues, very touchy and only worked in some spots, had very little power. This one was a fail for me. Not sure if it was a bad unit or they are all like this, but it was a big let down.
No, I would not recommend this to a friend.
Response from dewalt.comBy DeWalt, September 25, 2024
Hello, We appreciate your feedback and we are sorry to hear the issues that you are having with your unit. We have reached out to you via email at the address you have provided and have assisted you with this issue.
Thanks
DeWalt®
Social Media Team
Thanks
DeWalt®
Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
4
Worked awesome until it didn't
on January 19, 2024
Posted by: Matt3409
from Alberta
[This review was collected as part of a promotion.] Absolutely loved it, but after a couple of weeks the screw that holds down the forward/reverse switch broke. Going to see if the warrenty covers it. But the tool has lots of power, is much quiter that the other brands i have used. If anyone at DeWalt sees this review, i recommend making a set of low profile sockets that fit this tool.
Written by a customer while visiting dewalt.com